NTE5 Socket

Soldato
Joined
29 Sep 2004
Posts
3,276
Location
Wilt of the Shire
I've got the really old GPO box and wiring in my house. Has anyone here had BT fit an NTE5 socket and did it improve your speeds? I'm thinking of doing this to improve my speeds but I don't want to spend a fortune! Would having this done dramatically alter my speeds? I'm currently with Be and I get download speeds of about 9 megs and I'm about 500 m from the exchange.
 
The cable comes into my house near the front door and is attached to one of those old GPO boxes. Then 2 sets of cabling go from there to the sockets (1 upstairs, 1 down). They just like like extension sockets (not the NTE5 versions) and the 1 downstairs has a resistor in it so I assume that's the master socket. I've tried both of them and get the same speeds. I can't put the NTE5 filtered face plates on the sockets cos they are different and wouldn't fit. I'm going to ring BT and see what they say, no doubt they'll want to charge me a fortune to install a socket!
 
bikes said:
I got BT to change my old style master socket to the new type. It didnt cost a penny, its a free upgrade.

Improved my connection by hooking up to the BT test socket behind the faceplate. My profile went from 3.5mb to 6.5mb :D

I spoke to BT yesterday and they quoted me £175 + VAT for changing the socket to an NTE5 one! I'll try again today and see if I can get a different answer from someone else.
 
No joy getting it done for free. They said because it's the internal wiring it has to be paid for although they did quote me £116 + VAT this time. I'm reluctant to pay it just in case it does nothing for my speeds!
 
bikes said:
I got it changed from this
th_55293_socket_1_122_133lo.JPG


To this free of charge
th_55317_socket_2_122_58lo.JPG


EDIT: Im not sure if this will help, but I did say to BT on the phone, that I wanted to request the free upgrade for the master socket.

Fobbed off again! They told me that unless the socket is causing a problem I will be charged and socket's are not changed free of charge. We did have a problem on the line a couple of weeks ago but that has been fixed, might have to wait a couple more weeks and phone again.
 
bikes said:
Yeh you have been fobbed of mate, mine got changed not over a month ago free of charge plus there was nothing wrong with it either. I suppose you have just been unlucky with whoever you have spoken to. You could leave it a few weeks and try again, and hopefully you might get to speak to someone who is a bit more sympathetic

What number did you ring? I just keep getting passed to some muppet in faults! Do you have to ring sales or another number?
 
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