NTFS.SYS CORRUP OR MISSING - FIXED BUT NOW NO USB DEVICES WORK

Overslop

Overslop

Overslop

Soldato
Joined
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Thailand
Hey guys,

Well I turned on my PC today and found I couldn't get into Windows.

I had a message along the lines of "NTFS.SYS has become corrupt and stopped working". I followrd the on-screen instructions by inserting my Windows DVD and allowing it to automatically repair my OS.

It did that but once in Windows I found that none of my USB devices were operational. The lights of all the devices come on but they do not function and are not recognised by their controlling software. Looking in Device Manager, they have all been lumped into the "USB Human Interface Device" category and have an exclamation mark by them.

I tried reinstalling the chipset drivers but that didn't help.

I've added a USB device I hadn't previously installed (1GB USB flash drive), and that installed and works fine. So it would seem it's only the USB devices that were already installed that have been effected, and not the USB ports themselves.

I tried clearing the CMOS, removing battery, running optimised BIOS defaults etc. but none of that helped.

Did several system restores to earlier points in time but also did not help.

I'm pretty sure a reinstallation of Windows would solve it but I've only setup everything very recently and I really don't want to spend so much time doing all that again.

Can someone assist me in sorting things out without taking such a drastic measure?
 
Last edited:
I would follow this KB: http://support.microsoft.com/kb/315539

Then in Device Manager you can remove the 'old' hidden devices and have a good clear out. Reboot and windows should re-detect the items you remove. Be careful not to remove critical required components though!

I would go for everything under 'Universal Serial Bus controllers' and see how it goes. Look under each category and items that are ghosted out are no longer connected. I would leave the 'Non-Plug and Play Devices' section alone.
 
Deathwish said:
I would follow this KB: http://support.microsoft.com/kb/315539

Then in Device Manager you can remove the 'old' hidden devices and have a good clear out. Reboot and windows should re-detect the items you remove. Be careful not to remove critical required components though!

I would go for everything under 'Universal Serial Bus controllers' and see how it goes. Look under each category and items that are ghosted out are no longer connected. I would leave the 'Non-Plug and Play Devices' section alone.
Click to expand...

Thanks Deathwish, I will give that a try. :)
 
If that doesn't do it, I've come across many a USB issue with Vista which was solved by removing all USB devices, then deleting c:\windows\inf\infcache.1, and rebooting. Wait for windows to load and then re-connect (one by one) your USB devices.
 
paradigm said:
If that doesn't do it, I've come across many a USB issue with Vista which was solved by removing all USB devices, then deleting c:\windows\inf\infcache.1, and rebooting. Wait for windows to load and then re-connect (one by one) your USB devices.
Click to expand...

Unfortunately this didn't work for me. :(
 
Deathwish said:
I would follow this KB: http://support.microsoft.com/kb/315539

Then in Device Manager you can remove the 'old' hidden devices and have a good clear out. Reboot and windows should re-detect the items you remove. Be careful not to remove critical required components though!

I would go for everything under 'Universal Serial Bus controllers' and see how it goes. Look under each category and items that are ghosted out are no longer connected. I would leave the 'Non-Plug and Play Devices' section alone.
Click to expand...

OK, I gave this a go but it didn't work.

I don't think that solution relates to my problem really as devices are not hidden. They are just all lumped into the "Human Interface Devices" and have exclamation marks on them.

The exact problem is desribed as, once Properties has been examined:

"Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)"
 
OK...I think I may have sorted it out.

It actually relates to what Deathwish posted, albeit under a different logic.

Uninstalling devices using the programmes' own uninstallers and then reinstalling them does not work. However, I just removed the Xbox 360 controller using Device Manager and replugged it. This time it seems to be working as it's supposed to. :)

Hope I'm not speaking too soon...

Thanks to all for helping. :)
 
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