NTL Account Number

anksta · 20 Jul 2007 at 16:02

I dont have my bill at the moment cos I'm at home and its a uni account, I want to change my service over to my new house but I can't find the number and seein as everyone uses ntl who moves into that house which is split in 2 as well, the guy on the phone is only findin the account regsitered to the guy who lived there the year before us, so they are now 2 years behind as someone else has since moved in after us.

I tried loggin into my email and the my account page on the virgin media homepage but no luck there, anyone else have any ideas?

Ak!ta · 20 Jul 2007 at 16:14

They can find your account number from your address and name? Even if they say they have someone's name who was there two years ago, they can still find the account from your name etc...
I never know my account number - i would call them back, as they normally just ask your details and password... :confused:

sparkymark75 · 20 Jul 2007 at 16:55

I needed my account number the other night and phoned them. They can't tell you over the phone but what the girl did was email me a PDF of my last bill.

kibblerok · 20 Jul 2007 at 22:16

its usually part of your dd reference