NTL box won't work while TV is on - heard of this problem???

[rossyl]

Hi,

Got a Sharp 42 XD1E and a Samsung NTL box (the silver one).

The box is extremely tempramental and will sometimes work for a day then not work for a week. However whenever an engineer comes around it works! Sod's law i guess.

Today it was working when the engineer came round, but then stopped when the TV came on and later started working. He said it was due to maybe the TV warming up that it started working. Yet sometimes after 4 hours of the TV being on the damn box won't work.

I'm not entirely convinced as sometimes the box won't work for days on end, every other remote controlled item in the same location as the NTL box works perfectly.

Anyone else heard of this problem?

Thanks

 

[rossyl]

the engineer said getting a V+ box would fix it! Suprisingly that costs £150 to install, and £5 per month.

But thinking I may have to demand one, and say we'll pay the £5 a month but not the installation.