NTL Issue with Internet and Old PC

FerretBoy · 29 Nov 2006 at 12:19

I rebuilt an old Windows 98 PC for my brother (has a whopping 56MB of Ram) and chucked in a NIC. At my house I can just plug it into my router and straight away it can access the Internet.

I then took it to my brother’s house and plugged it into his NTL modem via the network cable and it can not access the Internet. His XBox works just fine with the same cable and modem. I tried restarting the modem a number of times and the PC is set to detect settings automatically, any ideas on why it is not working?

basmic · 29 Nov 2006 at 12:37

Could be the modem is tied to one MAC address.

Give NTL a phone, or Google MAC address cloning.

HomerJ · 29 Nov 2006 at 12:55

If he has connected to the NTL modem using a different NIC previously then try powering off the PC and cable modem for 5 mins then switch back on the cable modem wait for it to finish booting up properly then switch on the machine. I need to do this on Telewest when changing the router I had connected to the cable modem.

FerretBoy · 29 Nov 2006 at 13:24

cheers i'll have a look see. I really thought it was just going to work, silly of me I know!

Avalon · 29 Nov 2006 at 20:45

IIRC NTL still use MAC registration as suggested either clone the MAC from the NIC he was using, swap the NIC's over or register the new one.

HTH

Phemo · 29 Nov 2006 at 21:23

NTL don't require MAC registration anymore when you have a cable modem. However, apparently, when you have an STB you do need to register your device's MAC.