NTL: Pace set-top box to Samsung.

St0rmer66 · 20 Nov 2006 at 02:04

If my Dad rings up NTL (contract is in his name) and asks to upgrade our old PACE set-top box to a newer Samsung one will he have any bother getting one? We're paying £17.99/month for 1mb when it would be 2mb for the same price if we had the newer set-top box :rolleyes:

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Gavin · 20 Nov 2006 at 06:43

Why dont you try?

Scope · 20 Nov 2006 at 10:07

I rang and told them my PACE box was very slow and froze at time, and they sent an engineer around.. When he arrived I just asked him if I could have a Samsung box, "no problem" he said and went to his car to get one.. He even gave me a new remote control when I asked for it.. All free of charge.

Peg · 20 Nov 2006 at 10:42

They will give you a cable modem. On new installs they now give you a cable modem as well as a set top box.

Avalon · 20 Nov 2006 at 11:18

Get a modem, wasting more time on an STB is pointless, appart from the limited speeds on offer you loose TVand internet if one device fails.

St0rmer66 · 20 Nov 2006 at 16:38

Scope said:
I rang and told them my PACE box was very slow and froze at time, and they sent an engineer around.. When he arrived I just asked him if I could have a Samsung box, "no problem" he said and went to his car to get one.. He even gave me a new remote control when I asked for it.. All free of charge.

Yes it is very slow and does freeze quite a lot. Will give this a go!

Don't really want a modem if I can do without as it just takes up more space.