Number for microsoft to downgrade?

Boscher · 24 Jun 2009 at 11:22

Hi guys

I can't find the phone number for the UK Microsoft people.

I am trying to downgrade Vista Business to XP Pro

I have an XP Pro Retail CD so I just need them to provide a new Product key for me to use.

It's a new toshiba Laptop.

Many Thanks!

Burnsy2023 · 24 Jun 2009 at 11:27

MS will neither provide you wih media nor product keys for downgrade rights. Speak to your OEM.

Mr_Orange · 24 Jun 2009 at 11:27

Usually the laptop vendor would be the place to go. I know when I did it with Lenovo they supplied the downgrade disks with a pre-entered key but for other models you had to ring up and request it.

Nikumba · 24 Jun 2009 at 18:15

Normally if your laptop has the rights to do the downgrade, you get the XP discs in the box, as that is how all our tosh laptops come

You just chuck the tosh discs in and away it goes

Kimbie

Bry · 25 Jun 2009 at 16:37

Yes with Toshiba laptops only certain ones come with downgrade rights (normally the business laptops) and if they have downgrade rights they would come with a XP image cd.
If you did not get this then you can not downgrade as such and will need your own version of xp