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NVIDIA TDR Troubleshooting - timeout detection and recovery

Neil79

Neil79

Neil79

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NVIDIA is aware that some GeForce customers have reported Windows TDRs (timeout detection and recovery) while browsing the web with Release 280 and later drivers. NVIDIA is actively working with customers to address this issue. In the few cases where NVIDIA has been able to reproduce this issue (both on-site and working directly with customers), a complete manual uninstall of the driver and subsequent clean installation of the latest Release 285 drivers using the exact directions below has fixed the issue. We will actively pursue any issues experienced by customers after following the clean installation steps below.

NVIDIA Display Driver Clean Installation Steps:

1) Click on the Windows Start Button.

2) Select Control Panel.

3) Select Uninstall a program under Programs or select Programs and Features depending on the control panel view.

4) Double-click on NVIDIA Graphics Driver in the program list and follow the uninstall instructions. Click Restart Now when prompted.

5) After restart, if you have any remaining display drivers stored in your Windows directory, Windows may start to install a different graphics driver. If so, allow it to install the driver and then restart again when prompted.

6) Repeat steps 1 through 5 until the NVIDIA Graphics Driver version is 275.XX or earlier OR until there is no NVIDIA Graphics Driver reported under Programs.

7) Download GeForce 285.62 WHQL driver from:

http://www.geforce.com/Drivers

8) Although not required, you may disable any system monitoring tools or anti-virus software running in the background as they may sometimes prevent driver files or registry keys from being written correctly during the installation process. After a driver installation has completed, you can re-enable your system monitoring or anti-virus software. To begin the driver installation process, Right-click on the NVIDIA display driver package and select "Run as administrator".

9) Continue to the Install Options page. Select Custom install.

10) On the Custom install page, select the checkbox for Perform clean install. Click next.

11) During the clean installation the driver, follow any requests to restart your PC.

12) After the installation is complete, restart your PC one final time.

Note: These steps are only recommended for this issue and are not required for standard driver updates.

If you have performed these steps and continue to experience TDRs, please provide your system information, driver version(s) and instructions on how to reproduce the TDR.
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:o

http://forums.nvidia.com/index.php?showtopic=215256&st=0&gopid=1322910&#entry1322910
 
We are aggressively working at trying to resolve this issue. The last driver did contain some fixes which could lead to TDRs. We have been working with a few end users to try and reproduce this issue internally.
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LwtHU.jpg


Just had a TDR about 4mins ago while browsing in firefox!
 
I'vw had TDR's while gaming recently. NEver happened on a 460. Happens on a 580 though. Any ideas if this is different from the issue here?
 
Tbf I've only had this once in 3D Mode while using the beta drivers. I'mwaiting for the release version. If it crops up again I'll try 285 again.
 
Weirdly, I had this a while back just after building my PC. Seems that upping my Sandybridge BCLCK to 103 fixed the issue. :D
 
I get it all the time on my un-overclocked 460. Just doign stuff on the desktop, I don't even have games installed on this box.
 
No ETA yet. The WHQL R290 driver was pushed back to try and include a fix for the TDR issues some of the users here are experiencing but if we can not fix it within the next week, we may just need to release an updated driver as there are other important fixes pending the next driver release and just try to catch this issue in the January driver.
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It's the first time I've seen it mentioned, by anyone but me and I didn't mention it much.

In yet another post on how AMD have problems that never get fixed and Nvidia are super dupa awesome, I just mentioned there were some serious bugs in the drivers that just don't get discussed here. Nvidia have had a range of serious problems, but most Nvidia users seem to post their problems on Nvidia forums, and very few other people go there, while AMD users post here, and all people see is AMD driver problems.

Guess what, both companies have driver issues, they aren't easy, but pretending AMD have worse problems is irritating at best, Nvidia have the most critical bug at the moment and I can't remember the last AMD driver that killed graphics cards...........


Let alone the number of people who have an AMD card when Rage, the biggest pile of turd experiment for retarded gaming in years, buggy and stupid, with an engine almost entirely based on the premise of scalability....... that set the wrong settings for almost all PC users.......yet so many of these guys are saying "I'm going Nvidia next time , recent games have been a joke on AMD".

Just remove the AMD part, recent games have been a joke. Bethesda making something bug free should never be expected, ever(to be fair, stock Skyrim is pretty good, but their patches have been laughable), Rage problems weren't AMD problems, etc, etc.
 
This was showing up maybe once a week for me with the 285 drivers. The bug is a software issue. The bug is normally the result of an action on the desktop. Be it closing a window, clicking a link etc. It is not exclusive to these actions though and a browser is running 99% of the time these crashes occur.

Stuff I tried:

- Specifically set the Physx device as your video card, not automatic. Unsure why this would work. Random forum suggestion.
- Uninstall Physx. Again, no idea.
- Uninstall ALL versions of Flash Player from your machine and use Chrome exclusively. This stops other programs like Steam loading Flash content
- Increase the TDR threshold by 2 seconds.

I have not had the bug re-appear since making these changes.
It was probably one of the latter two steps that actually fixed it.
 
drunkenmaster said:
It's the first time I've seen it mentioned, by anyone but me and I didn't mention it much.

In yet another post on how AMD have problems that never get fixed and Nvidia are super dupa awesome, I just mentioned there were some serious bugs in the drivers that just don't get discussed here. Nvidia have had a range of serious problems, but most Nvidia users seem to post their problems on Nvidia forums, and very few other people go there, while AMD users post here, and all people see is AMD driver problems.

Guess what, both companies have driver issues, they aren't easy, but pretending AMD have worse problems is irritating at best, Nvidia have the most critical bug at the moment and I can't remember the last AMD driver that killed graphics cards...........


Let alone the number of people who have an AMD card when Rage, the biggest pile of turd experiment for retarded gaming in years, buggy and stupid, with an engine almost entirely based on the premise of scalability....... that set the wrong settings for almost all PC users.......yet so many of these guys are saying "I'm going Nvidia next time , recent games have been a joke on AMD".

Just remove the AMD part, recent games have been a joke. Bethesda making something bug free should never be expected, ever(to be fair, stock Skyrim is pretty good, but their patches have been laughable), Rage problems weren't AMD problems, etc, etc.
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No no no, I think you'll find that Nvidia are perfect... The issue is that AMD cards are made of corn flakes, they require regular doses of fresh semi-skimmed milk and liberal sprinklings of granulated sugar in order to work properly. Many users appear to neglect this regular maintenance requirement, and somewhat inexplicably blame 'drivers' when things inevitably go wrong.
 
Honestly i have this problem every time i tab out an unreal game or a fallout game. I thought it was just one of those things. Doesnt bother me to much, its more of a instant flash on and of with my monitor then its resolved. It could be worse tbh.
 
I had that happening to me a lot.

After testing arround i could only reproduce it WHILE BROWSING WITH FIREFOX. Since i uninstaled firefox, everything is back to normal.

Dont now if this is of any help.
 
Our next December driver update will include one fix which has resolved TDRs in some of the end users boards. But at this point, we do not believe we will fix all of the symptoms until the January driver.
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