Hi all,
this may be in the wrong place, however i thought id take a punt.
i recently bought a nzxt phantom 820 case, second hand from ebay, and during its delivery with yodel it has sustained some damage... this is a crack on the front panel which has also damaged an led.
i emailed the ebay user to find out who he used to deliver it etc and they are saying they are not liable for the damage. (shock)
however the ebay user offered to source a front panel for the case to replace the damaged one and tried to go through nzxt's website to see if they can help with the case. (no reply)
so i am left with the option of sending the whole thing back to him at my own expense before being reimbursed for the money, and then being caseless. or finding a front panel.
so the main question i wanted to ask is if anybody has had any damage to a case from the same manufacturer before and has had success in repairing it or replacing the damaged part.
cheers guys
this may be in the wrong place, however i thought id take a punt.
i recently bought a nzxt phantom 820 case, second hand from ebay, and during its delivery with yodel it has sustained some damage... this is a crack on the front panel which has also damaged an led.
i emailed the ebay user to find out who he used to deliver it etc and they are saying they are not liable for the damage. (shock)
however the ebay user offered to source a front panel for the case to replace the damaged one and tried to go through nzxt's website to see if they can help with the case. (no reply)
so i am left with the option of sending the whole thing back to him at my own expense before being reimbursed for the money, and then being caseless. or finding a front panel.
so the main question i wanted to ask is if anybody has had any damage to a case from the same manufacturer before and has had success in repairing it or replacing the damaged part.
cheers guys


