NZXT CAM leaving users high and dry.

Frankiemac · 24 Nov 2022 at 12:57

I have a pc that runs windows 7 still for software purposes. The NZXT Cam software auto updates have now made my Kraken unusable for the items it was bought for other than cooling, ie lighting etc. They have realeased a statement which in corporate speak means the user can go and visit a taxidermist.

I get totally that newer versions need to be tweaked for new versions of windows etc, but why are they not leaving a version that works on Windows 7 as it did a few months ago. Even if it is only to sort your leds etc. I don't use the monitoring as it sucks anyway.

I have bought my last item from NZXT after twice getting screwed over by them previously, ironically the last being this NZXT cooler not fitting their own NZXT case. If the item I bought was incompatible with Windows 7 at the time, fine, my issue is they are now leaving me high and dry for no reason other than laziness. Software to switch leds on and off does not need to phone home every two minutes and doesn't need to be 'maintained'.

At then end of the day its a cooler with blingly lights which I thoroughly regret buying. It shouldn't be made obsolete for no reason.

Orcvader · 25 Nov 2022 at 20:43

Is it just the lighting you can no longer control? See if this works: https://openrgb.org/

Rroff · 25 Nov 2022 at 21:18

Quite a few companies doing this lately - not even phasing out Windows 7 just coming back with "it is an unsupported OS by MS now" type replies when eventually something breaks on 7. Ubi seems to have quietly patched Windows 7 support back into their launcher for now, with a shambles of customer service around the issue, but it is only time before it stops working again.

Another reason why [forced] automatic updates are **** and no one should support such - but no one seems to see that until it affects them...

Frankiemac · 26 Nov 2022 at 00:54

Orcvader said:
Is it just the lighting you can no longer control? See if this works: https://openrgb.org/

You absolute legend. Works great. I'm still not letting NZXT off the hook.

dazzlaa · 26 Nov 2022 at 08:03

Orcvader said:
Is it just the lighting you can no longer control? See if this works: https://openrgb.org/

That is awesome, not seen or heard of that project before. Now if only we can get the same for game launchers? haha

mrk · 29 Nov 2022 at 10:13

I want something for keyboard and mice software from Logitech that is trimmed down! Logitech Options+ uses some 1.8GB of disk space just to map custom button configs on a per app basis which is pretty crazy. If there was something that does the same like OpenRGB but for mice and keyboards from Logitech then I'd check it out for sure.

Orcvader · 29 Nov 2022 at 12:14

mrk said:
I want something for keyboard and mice software from Logitech that is trimmed down! Logitech Options+ uses some 1.8GB of disk space just to map custom button configs on a per app basis which is pretty crazy. If there was something that does the same like OpenRGB but for mice and keyboards from Logitech then I'd check it out for sure.

There's SignalRGB and I believe they did recently introduce custom button mapping but it's locked to their paid tier.

mrk · 29 Nov 2022 at 12:28

Sadly Signal RGB does not list the MX Master 3 and MX Keys as supported devices!