NZXT hue+ and the aer fans having an issue please help

Dsedean · 2 May 2017 at 18:12

Does anyone know how to set up the second box? all equipment works however my second box will not register the lighting. the box is on with light, this is a replacement one thinking that it was the first box was broken but this is now the second one.
Is there a setting i have to do to activate it? Is there something I must do?

icey_haj · 2 May 2017 at 20:58

Have you plugged it into a USB header on the motherboard?

FredFlint · 3 May 2017 at 00:30

On my PC, Cam software could not detect the Hue+ when I used the internal USB header. I had to plug it in to a USB port on the back of the PC.

Dsedean · 10 May 2017 at 21:01

it's ok i got both to work hoorah!

icey_haj · 11 May 2017 at 16:16

Dsedean said:
it's ok i got both to work hoorah!

Solution?

Dsedean · 11 May 2017 at 17:44

I took out the USB header to one, shut down cam, plugged the second box in via the other header, i left the 1st still in, i made sure all the lighting i wanted was plugged in, i then turned on cam, cam the recognised the second box but failed to update it, so i turned cam off, i then repeated the process, until it worked, now for the last 24 hours it is working swimmingly.