The NZXT customer service is 1st class its really is a real + imo. I emailed them as i was struggling to find another 200mm top exhaust and 140mm front fan cos everywhere i looked was out of stock. Anyway i asked them if i could buy them direct from them and they asked me for proof of my invoice and once i gave it to them they told me i would recieve the items in 1-5 days free of charge
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Dear NZXT Customer,
Kindly provide us with a copy of your invoice as proof of purchase.
All NZXT products under warranty will not be charged for additional parts.
NZXT are fabtastic!!!!
EDIT
Just emailed them again asking for some extra rubber grommets hopefully these will arrive as well

Dear NZXT Customer,
Kindly provide us with a copy of your invoice as proof of purchase.
All NZXT products under warranty will not be charged for additional parts.
NZXT are fabtastic!!!!
EDIT
Just emailed them again asking for some extra rubber grommets hopefully these will arrive as well
