O&O Defrag not starting

Turtles · 19 Apr 2009 at 10:37

I have O&O defrag to automatically start when I boot up. But it's not starting up

I get the little icon in the taskbar with a red x through it. When I try and open it I get this message:

The connection to O&O Defrag Agent could not be established. Possibly, O&O Defrag service has not been started. You can manually start it using the Windows Services Management.

No connection could be made because the target machine actively refused it. (10061)

So I go to try and manually start it but it can't do it:

Error 1053 - The service did not respond to the start or control request in a timely fashion.

Any advice?

OLDPHART · 19 Apr 2009 at 11:25

Hi two things to check-
Go to services.msc (type in start search services.msc double click on file that appear's )
Look for O&ODefrag and Status should be Started and Startup type should be Automatic. If it is running you should see oodag.exe running in the Process tab of the Task Manager.
Also check-
Your firewall is allowing O&O access to the network ( it doesnt access the internet BUT NEEDS to be allowed )
Just what I turned up hope this helps.

Turtles · 19 Apr 2009 at 18:50

It's been running perfectly fine for a couple of months, this is the first time I've had any issue and it just appeared out of nowhere this morning.

I've been to services.msc and it is set to automatic, but it isn't running. When I try to start it I get that error 1053 message I posted above. oodag.exe isn't running in the processes tab.

Added O&O to the windows firewall and set it to allow, however the problem remains

Firegod · 19 Apr 2009 at 20:29

Time for a re-install!

bledd · 20 Apr 2009 at 09:29

remove it, install the newest version

Turtles · 20 Apr 2009 at 18:13

When I try to uninstall I get this error message!

I've done a full search for 'ood_64_pro' and can't find it

bledd · 21 Apr 2009 at 09:01

extract your installer to a folder, then point it at that dir

Turtles · 21 Apr 2009 at 20:41

Can't find the original installer anywhere :s

Got a feeling it ended up in firefox's default temporary file bit as I probably didn't specify a download place for it when I originally got it off the O&O site.

Raumarik · 21 Apr 2009 at 22:04

http://www.kessels.com/Jkdefrag/

I stopped using o&o and started using this instead mate, if nothing else it gives you a temporary solution.

bledd · 22 Apr 2009 at 09:44

just install the newer one over it, should work fine

Turtles · 22 Apr 2009 at 21:59

Argh, installed the latest version but the problem remains

Might give O&O an email and see what they say.

Uhtred · 22 Apr 2009 at 22:03

you should have an error in the event logs when the service attempts to start

bledd · 23 Apr 2009 at 08:24

look in your services.msc

start the service and set it to auto

Emilio Alberto · 22 Mar 2023 at 11:41

I had the same problem. The service did not start, even after installing the newest version.
Restarting windows solved this. Unexpected, but it's too often the solution.

Uhtred · 22 Mar 2023 at 11:45

I like the idea, that after almost 14 years of searching, the solution turned out to be "turn it off and on"

Orcvader · 22 Mar 2023 at 12:00

Talk about thread resurrection. These days Window's defragging is enough, and now a majority are using SSDs defragging is actually harmful. It's TRIM that you want.

Rimsy · 22 Mar 2023 at 14:02

thats one hell of a first post....

Nikumba · 22 Mar 2023 at 14:35

People still defrag drives?

mrk · 22 Mar 2023 at 16:42

You don't need these tools any longer, unless you're still on XP or something.