O&O won't install

GTO · 19 Aug 2007 at 17:45

Hi,

I am running Vista x64 and O&O 10.0.1634 won't install.

It keeps saying I need Windows 2000 or better.

Is Vista not better that Win 2000?! :confused:

Any ideas?

Sarduk · 19 Aug 2007 at 18:16

You need the x64 version of O&O in order to install it on Vista x64. Sounds like you might have picked this up a little on-the-dodge, otherwise the download area (O&O) would have made sure you have the right setup file by asking you what your OS is

GTO · 19 Aug 2007 at 18:24

JimpsEd said:
You need the x64 version of O&O in order to install it on Vista x64. Sounds like you might have picked this up a little on-the-dodge, otherwise the download area (O&O) would have made sure you have the right setup file by asking you what your OS is

The version I have is the 64 bit one from the O&O site.

Sarduk · 19 Aug 2007 at 19:10

GTO said:
The version I have is the 64 bit one from the O&O site.

I would double check that - a lot of people have posted on Wilder's security forums before reporting the problem and most of the time it seems to be due to using the non-x64 version (and they often seem to disappear when asked for their order ID number!).