o2 Coverage Issue

Soldato
Joined
11 Dec 2003
Posts
21,634
Location
Sol
Hey guys, quick query, to see where I stand really, but I have a feeling it'll be a big case of tough luck!

Went to check out a house we're buying, the last few times we went I forgot to check phone signal to make sure I'd be ok, generally don't worry with o2 being great all over the place (Although not for 3G, but thats another quibble for another day!) and I was hit with a nice big "No Service" all down the road and in about 98% of the house, which made me a bit :(

Came home after, checked on o2.co.uk coverage maps, and its right in the middle of a dark blue area on their maps, which is the best coverage possible, so it really makes no sense, I'll give them a call and see whats going on, but right now I'm realy confused, never had a no signal problem with o2 in 7 years, even restarted the phone (iPhone 3G S) while in the house, and still nothing unles you virtually dangle yourself out of a window and get lucky to pick up 1 bar!

Very confused and unsure about what to do, as, obviously, the signal in this area, according to o2, should be fine! :(
 
Hmmm, ok thanks guys, Nick I'll take a look into that and see if I can get in touch with the antenna controllers. Do you recall who it was when you had your issue?
 
called o2 to see, and as predicted, they were a useless set of ball bags, girl i spoke to sounded about 17 and couldn't have card if she tried!

Have put in a long letter via the ofcom site, also linking to o2's coverage map of the area, stating that it is no way near what they have listed it as (Top level: 3G/Video calls).

Will be interesting to se if I even get a reply! :D
 
I did,I put on a question via the local mast, as you said to do so before :) Sadly the nearest one is a 3M high mast about 800M away :(

How they can go ahead and rate that area as top coverage, I honestly don't know!
 
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