O2 data problems

[ChrisD.]

I'm not with O2, but heard on the radio that O2 are having nationwide data problems. May save someone a phone restart or two!

 

[ChrisD.]

This outage cost us thousands.

Which is your own fault, or fault of your business and not O2. It's in the contract that there is no guarantee or SLA for service, therefore mitigation should be made such as a fall back network etc.

 

[ChrisD.]

How do you know what is in our contract with our service providers?

Because I highly doubt you'll have a 100% uptime SLA?