O2 gone painfully slow?

Logsi · 18 Mar 2009 at 23:51

I think the only customers that are getting problems now are access customers. Me included.

Logsi · 25 Mar 2009 at 20:59

Things seem to be looking up! The latency is still poor, not as bad as it usually is but the download speed is back!

JAMAL · 25 Mar 2009 at 21:09

Its got better for me too tonight matey

sunlitsix · 25 Mar 2009 at 21:30

no issues here, although mine has been great all month

my line has even managed to stay synced at 12Mb for a full week which is a first

RobH · 25 Mar 2009 at 22:04

Yeah it's Access customers who are having the problems, my Internet is crawling at the moment.

BlastRadius · 26 Mar 2009 at 15:01

I'm on O2 access and I sync at 7.6 which is great. I can only get my full speed at off peak times and from 4pm until 1 am I am lucky to get 1/2 meg download and terrible pings which are enough for me to get kicked or dropped from most games.

I am on the Singleton exchange so no chance ever of getting a LLU.

I would like to cancel as O2 say there is no problem, I am outside my cancellation period, anybody know of my legal rights here? My next door neighbour is on AOL and gets a constant 2 meg with no drop offs at all.

Edit: Looks like they fixed it

2nd Edit: Maybe not

Logsi · 28 Mar 2009 at 12:25

Touch Wood O2 Access are all fixed!

This is a speed test i just did.

On saturday it's usually really bad!

godinman · 29 Mar 2009 at 12:45

I use namesco broadband, around £40 quid a month for a 50gb download limit, 8 meg broadband, fixed IP and 856kb upspeed.

I find it works really well, with tiscali I couldn't use bbc iplayer at all, now i'm with Namesco I can watch it in high quality while surfing the net.

Tis mint.

And no, i don't work for namesco

Nymins · 29 Mar 2009 at 13:05

godinman said:
I use namesco broadband, around £40 quid a month for a 50gb download limit, 8 meg broadband, fixed IP and 856kb upspeed.

I find it works really well, with tiscali I couldn't use bbc iplayer at all, now i'm with Namesco I can watch it in high quality while surfing the net.

Tis mint.

And no, i don't work for namesco

£40 for 8mb and a download limit?! Yikes.

Rabtech · 29 Mar 2009 at 13:25

Nymins said:
£40 for 8mb and a download limit?! Yikes.

Not really yikes considering its a non LLU, business package hence the extra upload and better Openreach fault SLA.

You get what you pay for.

Nymins · 30 Mar 2009 at 11:58

Rabtech said:
Not really yikes considering its a non LLU, business package hence the extra upload and better Openreach fault SLA.

You get what you pay for.

Dont really think "you get what you pay for" applies though. I pay £7.50 a month for O2 broadband that is constantly 5mb (max i can get) and unlimited downloads. Never been hit with throttling or anything.

O2 Access, whilst no where near as good as LLU, is about £17 odd for 8mb, unlimited downloads, but slower upload. Fair enough if you want faster upload then yea pay more, but i think £40 is way way too much for a non-llu, download limited connection. Just imo.

RobH · 1 Apr 2009 at 20:44

Past few nights I have actually had decent speed for once, don't know if anyone else has noticed a difference. I am getting about 7Mb down and 0.4Mb up which is near my peak speed for the line. Pings are also a fairly normal rate at about 70ms and I can stream video in the evening for the first time in ages. We'll see how long it lasts.

I pay only £12.50 a month for my Access package thanks to Paul from O2 on these forums who was kind enough to get me a discount.

RobH · 3 Apr 2009 at 02:09

Same again tonight, working a lot faster than normal, nearly identical to the speed I get about 10am.

Five_Star · 3 Apr 2009 at 08:02

I have to agree that browsing speed seems better recently