O2's AWFUL 3G network

[Terminal_Boy]

Not sure if it's iOS or O2's carrier settings but the option to disable 2G appears to have been removed which is a pain.

That will because O2UK's plan is to shift their 3G capacity to LTE and use their 2G network to handle voice calls until they implement VoLTE.

 

[Freefaller]

That's why I left O2.

 

[DeanT77]

They're terrible where I am. It's a mixture of GPRS and EDGE when walking around the centre of Bath. With the exception of London, there is zero 4G coverage anywhere in southern England. Enough said really.

EDIT: Wish me luck!

Scummy tactics by o2, I'm going to try the advice in the link above as I'm fed up of paying for a service with ridiculous data limits which can then go up in price as the contract goes on - my salary hasn't gone up with RPI so I don't see why o2's prices should.

 

[uvarvu]

My initial email was rejected by O2 [Our engineers have reported no service problems in Bath] and that they offer extra services like Priority Moments etc. I've replied and stated that most of the services are of no use to me and that if my contract is not terminated without charge I'll be forwarding the case to the Communications Ombudsman

UPDATE 15/2 - O2 have still said no and given me their final position on the matter so I've raised a complaint to the Ombudsman.