One thing no-one has mentioned yet is that you seem very slow to get the new cases in to stock. I bought a Silverstone TJ-08 from elsewhere because they had them MONTHS ago. I'll wait a couple of weeks for you guys to get one in, but it was almost 3 months and even then, you are £11 more expensive.
I bought a Lian Li V600B from a competitor on Friday because I need one now and calling OcUK just gets 'we don't know when we might have one'. So we end up buying elsewhere.
Sorry to come over all negative, but I travel up and down the M6 past J15 all the time and generally your pricing is among, if not THE, best so why would I want to buy anywhere else?
I do understand that it must be horrifically expensive to stock windows and parts for cases that you'll maybe only ever sell 5 or 6 of though. I know of at least one of your competitors that claims to have stock, but actually calls it off from their suppliers at 8 hours notice which still allows them to direct despatch for next day delivery. That's great for mail-order, but their in-store service is not very good at all!
Generally, OcUK is the #1 computer store in the UK at the moment, it doesn't need a big overhaul - just a couple of tweaks maybe?
Oh, and while I've got your attention - PLEASE get the b-grade and clearance sections properly integrated into the main stock/ordering system as it's such a pain to be told in-store that it's sold then order it from the laptop in *** car and pay £8 to have it delivered to the office the next day!
Thanks.
[EDIT]And what's with the naim sig piccy? Linn is where it's at - always has been and always will be. Phone up and ask Ivor to take you for a run up the Clyde in his Skorpion![/EDIT]
