Not sure where to post this, Mods please move if you need.
I have always enjoyed tinkering with computers, not that I'm any self professed genius overclocker or anything, but I will happily sit for a week in a dark room building a partial PC from parts laying around my garage and donate them to a friend in need or take a power tool to their chassis to "make room" for a GPU upgrade etc.
But, when it comes to a mate asking "will you build me a new PC?"
I run all the potential issues through my head :
leaky watercooling
failed overclocks
faulty components that necessitate a full rebuild
phone calls at 10 p.m. "it keeps rebooting, can you fix it?"
messages by email "I think I broke something trying to overclock, help!"
So, when a mate of mine asked "will you build me a new PC?"
I said "Bugger off!"
well, actually I was more polite and said "I know a place where they will build it for you, on the cheap and even give you an overclock and a warranty!"
Yep, you guessed it - OCUK
several dozen emails and phone calls to these guys later and the build is ordered and eventually after soooo much buyers guilt it's unreal, the thing arrived.
It was shocking! .. I mean, there's a saying about infinite numbers of monkeys at typewriters creating the works of Shakespeare ... well, I think OCUK must have hired one of the defective monkeys with writers block!
_________ Please continue reading! this gets better____________________
I went round my mates house one evening to have a look and see why he was whining at me so bad:
The case was mangled in places and missing screws & mounts
the purchased Overclock wasn't actually in the BIOS
the Operating system took 20 minutes to open up and then reset to the installation screen on every reboot.
etc. etc.
we wrote a list of about 10 issues of varying severity
Like I said, shocking.. from a QA standpoint it should never have shipped
So, we emailed OCUK and called them and after trying some things my mate put the PC in the car and drove down to Stoke.
This is where I state outright that "I will ALWAYS recommend buying from OCUK!"
weird right? No not at all:
The guys took ownership immediately,
they built him an entirely new system from scratch
and delivered it as quick as possible and the thing is a beauty to behold,
and yes there were even a few gratis "upgrades" in there by way of apology!
I'm not saying this all because I think free stuff makes up for shoddy workmanship,
No I'm saying this because the amazing attitude of the guys at OCUK
despite things going wrong that even if some of it was out of their control,
that because I understand that building something to someone elses standards is damn hard, and I would hate to spend hours working on a machine for a friend to have it thrown back in my face.
They dealt with it promptly and professionally and that my friends is why I am happy to continue to say:
"I will ALWAYS recommend OCUK to my friends that want a PC building"
not just cause I'm a lazy sod that doesn't want you phoning me in the wee hours!
I have always enjoyed tinkering with computers, not that I'm any self professed genius overclocker or anything, but I will happily sit for a week in a dark room building a partial PC from parts laying around my garage and donate them to a friend in need or take a power tool to their chassis to "make room" for a GPU upgrade etc.
But, when it comes to a mate asking "will you build me a new PC?"
I run all the potential issues through my head :
leaky watercooling
failed overclocks
faulty components that necessitate a full rebuild
phone calls at 10 p.m. "it keeps rebooting, can you fix it?"
messages by email "I think I broke something trying to overclock, help!"
So, when a mate of mine asked "will you build me a new PC?"
I said "Bugger off!"
well, actually I was more polite and said "I know a place where they will build it for you, on the cheap and even give you an overclock and a warranty!"
Yep, you guessed it - OCUK
several dozen emails and phone calls to these guys later and the build is ordered and eventually after soooo much buyers guilt it's unreal, the thing arrived.
It was shocking! .. I mean, there's a saying about infinite numbers of monkeys at typewriters creating the works of Shakespeare ... well, I think OCUK must have hired one of the defective monkeys with writers block!
_________ Please continue reading! this gets better____________________
I went round my mates house one evening to have a look and see why he was whining at me so bad:
The case was mangled in places and missing screws & mounts
the purchased Overclock wasn't actually in the BIOS
the Operating system took 20 minutes to open up and then reset to the installation screen on every reboot.
etc. etc.
we wrote a list of about 10 issues of varying severity
Like I said, shocking.. from a QA standpoint it should never have shipped
So, we emailed OCUK and called them and after trying some things my mate put the PC in the car and drove down to Stoke.
This is where I state outright that "I will ALWAYS recommend buying from OCUK!"
weird right? No not at all:
The guys took ownership immediately,
they built him an entirely new system from scratch
and delivered it as quick as possible and the thing is a beauty to behold,
and yes there were even a few gratis "upgrades" in there by way of apology!
I'm not saying this all because I think free stuff makes up for shoddy workmanship,
No I'm saying this because the amazing attitude of the guys at OCUK
despite things going wrong that even if some of it was out of their control,
that because I understand that building something to someone elses standards is damn hard, and I would hate to spend hours working on a machine for a friend to have it thrown back in my face.
They dealt with it promptly and professionally and that my friends is why I am happy to continue to say:
"I will ALWAYS recommend OCUK to my friends that want a PC building"
not just cause I'm a lazy sod that doesn't want you phoning me in the wee hours!
