Commissario
For your own interest, it’s a not a good idea to post any OcUK shop queries relating to pre or post orders, returns and technical queries. Please be aware that shop staff do not browse the forum looking for customer enquiries and your correspondence may be missed.
Instead, OcUK provides various convenient methods for contacting the shop and it’s suggested you use these:
Customer Services Forum
OcUK provides a Customer Services forum for OcUK customers only (forum membership required) which contain the following sub-forums:
Pre Sales Enquiries
Post your pre sales enquires in here. Please include the stock number and description where possible.
Order Queries
Post your Order enquires in here. Please include your Order Number in your opening post
Component Technical Support
Post your component RMA/Return & Technical queries here. Please include your RMA Number.
Bundles and Systems Support
Post your System and bundle RMA/Return & Technical queries here. Please include your RMA Number.
Please note - Posts in all the above sub-forums are only visible by yourself and OcUK Staff, who are members of the moderating team so your privacy is always assured.
A member of the OcUk Customer services team will endeavour to turnaround your query in due course.
Webnote
Alternatively, you can use OcUK's Webnote system to contact us about pre-sales, order and return queries. Please be patient - you will then receive a reply via e-mail within 1 working day.
Telephone
Talking still works:
For Sales, Technical Support, Customer Services, including Returns please call our main switch board number:
UK 01782 444455
International +44 1782 444455
Calls from UK landlines cost 10 pence per minute. Call charges from mobiles and international numbers may cost more.
Lines open 8.30am to 5.30pm Monday to Friday and 9.00am to 5.00pm Saturday
Fax
From the UK 01782 565746 or
International +44 1782 565746 or
Calls from UK landlines cost 10 pence per minute. Call charges from mobiles and international numbers may cost more.
Address
Overclockers UK (OcUK Ltd)
Unit 5 Lymedale Cross
Lower Milehouse Lane
Newcastle-under-Lyme
ST5 9BT
United Kingdom
Opening Hours
Monday to Friday 8.30am - 5.30pm, Saturday 9am - 5pm
Frequently Asked Questions
You may find the answers you are looking for in our FAQ sections:
Pre-Sales FAQ
Orders FAQ
So, it’s all there for you.
Amendment history
edit - 02/06/11 - Telephone numbers updated- huddy
edit - 15/06/11 - Updated Customer Services Forums - huddy
edit - 23/07/12 - FAQ section added and title changes to incl "OcUK contact details" - huddy
edit - 18/08/12 - Updated LTD name - 5UB
edit - 04/09/12 - Updated with new address - huddy
edit - 22/04/13 - Sales, technical and support etc, no come under one switchboard number - huddy
edit - 13/06/14 - Telephone and Fax number changed to local rate - 5UB
Instead, OcUK provides various convenient methods for contacting the shop and it’s suggested you use these:
Customer Services Forum
OcUK provides a Customer Services forum for OcUK customers only (forum membership required) which contain the following sub-forums:
Pre Sales Enquiries
Post your pre sales enquires in here. Please include the stock number and description where possible.
Order Queries
Post your Order enquires in here. Please include your Order Number in your opening post
Component Technical Support
Post your component RMA/Return & Technical queries here. Please include your RMA Number.
Bundles and Systems Support
Post your System and bundle RMA/Return & Technical queries here. Please include your RMA Number.
Please note - Posts in all the above sub-forums are only visible by yourself and OcUK Staff, who are members of the moderating team so your privacy is always assured.
A member of the OcUk Customer services team will endeavour to turnaround your query in due course.
Webnote
Alternatively, you can use OcUK's Webnote system to contact us about pre-sales, order and return queries. Please be patient - you will then receive a reply via e-mail within 1 working day.
Telephone
Talking still works:
For Sales, Technical Support, Customer Services, including Returns please call our main switch board number:
UK 01782 444455
International +44 1782 444455
Calls from UK landlines cost 10 pence per minute. Call charges from mobiles and international numbers may cost more.
Lines open 8.30am to 5.30pm Monday to Friday and 9.00am to 5.00pm Saturday
Fax
From the UK 01782 565746 or
International +44 1782 565746 or
Calls from UK landlines cost 10 pence per minute. Call charges from mobiles and international numbers may cost more.
Address
Overclockers UK (OcUK Ltd)
Unit 5 Lymedale Cross
Lower Milehouse Lane
Newcastle-under-Lyme
ST5 9BT
United Kingdom
Opening Hours
Monday to Friday 8.30am - 5.30pm, Saturday 9am - 5pm
Frequently Asked Questions
You may find the answers you are looking for in our FAQ sections:
Pre-Sales FAQ
Orders FAQ
So, it’s all there for you.
Amendment history
edit - 02/06/11 - Telephone numbers updated- huddy
edit - 15/06/11 - Updated Customer Services Forums - huddy
edit - 23/07/12 - FAQ section added and title changes to incl "OcUK contact details" - huddy
edit - 18/08/12 - Updated LTD name - 5UB
edit - 04/09/12 - Updated with new address - huddy
edit - 22/04/13 - Sales, technical and support etc, no come under one switchboard number - huddy
edit - 13/06/14 - Telephone and Fax number changed to local rate - 5UB