OCUK Customer Service

[Greboth]

Hi there

I know this isn’t really the section for this and it could go in the customer service section but I have put it here for two reasons – firstly because others can see further positive rep for overclockers and secondly its not a complaint or query (but if mods want to move it then please do)

I ordered my parts about a month ago and all went through with no problems, delivered as expected and I couldn’t believe the amount of packaging that was in the box to protect all the parts. I also had a problem which contacting OC through the website was nothing but 100% service - Suggested ways to resolve the problem but it couldn’t be in the end, RMA my item – I posted it back Saturday, OCUK received it Monday and by 8:15 am on Tuesday I had the replacement parts!!! I did not expect it to be that quick at all. I cannot fault OCUK in anyway and can only offer highest praise and say that I will definitely be using you guys in the future and would recommend to anyone. So thanks again and keep up the good work.

Greboth.

 

[Greboth]

Unfortunately there always seem to be a few people who have bad experience with customer services of this company or that company. When looking at reviews tend to be able find the bad ones easier than the good so I just thought I would put a good one out there

Sorry to hear about your problems though, hopefully they can be resolved.

 

[Greboth]

Will let this thread ride but I will be monitoring it closely.

Thanks, I didn't mean to open a thread for OC bashing. As I said wanted to say thanks and praise you guys and for it to be public