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Ocuk i5 received not happy

Dallies

Dallies

Dallies

Associate
Joined
12 Jan 2020
Posts
183
Location
Kentucky uk
So ive just taken delivery of my 12600KF and the factory seal is broken and the processor was rattling around in the box not even in the plastic case. This is the first time I've used oc uk and probably my last. They must have noticed this before shipping surely?
 
Yea i will call them in the morning when my mood is a bit better. waited in all day for deliveries and the only item i have received is a possibly broken cpu i cant test as the mb did not turn up (yodel!) apparently i wasnt in when they tried to deliver and left a card in my door. Funnily enough there was no card or delivery driver for that matter when i looked at my cctv! not in a good mood today.

thanks.
 
Gibbo said:
If you ordered retail then unfortunately the courier has probably dropped it or something, the retail CPU's are untouched and just booked in.
If it is OEM then OcUK handles the OEM processors as we place them in small white boxes to make them suitable for shipping out in single units.

Whatever has happened, our apologies, contact customer services and they can arrange a return for you.
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Thanks for the response. I've had a good look at the caps on the back of the cpu and I can't see any damaged ones. I will test the cpu first. If it works OK I guess its not a problem. Thanks.
 
Cpu works good. Was worried about the ceramic caps as they break of easily. Especially when it's being thrown about in the box by Ronaldo the delivery driver.
 
Vimes said:
Great that it worked but it should have been adequately protected and cushioned, as you had expected. Was it retail or OEM you bought?
Click to expand...

Thanks it was retail. They are not boxed very well. But the security seal being broken bothered me.
 
It was the seal on the cpu packaging that was broken. The box it come in from ocuk was sealed so I don't think the courier had opened it. Maybe before they packed it (ocuk) they noticed the cpu was lose and opened it to correct that, I don't know. The way the cpu is packed in Intels box isn't very good tbh.
 
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