OcUK OC Bundle overclocking failed

kcer · 9 Oct 2009 at 21:31

Hey,

After setting up the computer I received today it failed to boot stating the overclocking had failed. The only way we could get it to boot was by reseting the CMOS, and obviously now it's running at stock setting.

This is the bundle I bought

The computer is running fine now, but I'd obviously like to get it working the way it was advertised.

Tech support are closed right now, I'll try tomorrow but I'd like some feedback now if possible.

RJC · 9 Oct 2009 at 21:37

Check the BIOS just in case Ocuk saved the overclock to a profile - not 100% sure Asus boards have this feature.

kcer · 9 Oct 2009 at 21:59

Lets say it is there, why bother re-enabling it if it's not going to work? The D-RAM warning LED was left on until I reset it.

dangerstat · 9 Oct 2009 at 22:02

To be totally honest with you mate, if it aint working at the overclock you paid for, don't mess around with it, just send it back.

kcer · 9 Oct 2009 at 22:07

Just tried their saved profile, didn't work.

Had to reset the CMOS again.

dangerstat said:
To be totally honest with you mate, if it aint working at the overclock you paid for, don't mess around with it, just send it back.

I ain't gonna screw around with it, but I serious hope I won't be sending it back. Surely they can deal with this over the phone.

Plec · 9 Oct 2009 at 22:21

Try a post in the customer service forums - link - there's usually someone lurking around who may be able to help.

kcer · 9 Oct 2009 at 22:30

Cheers, I'll post there too.

wardster · 10 Oct 2009 at 13:40

Been thinking of getting one of these pre clocked systems but dont think i'll bother now as this is the 3rd post this week i've seen regarding failed pre clocked builds

BigBruiserAl · 10 Oct 2009 at 14:13

wardster said:
Been thinking of getting one of these pre clocked systems but dont think i'll bother now as this is the 3rd post this week i've seen regarding failed pre clocked builds

you also need to think about how many there selling to how many are failing also it could be down to so many things like PSU etc which is out of their hands...i have always belived a company should never be judged on a problem but how the deal with them