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OcUK Save the Day, Much WIN Inside!!!!!! Such Customer Care, Much WOW!!!

Allnamestaken said:
Is it right that when they get credit from the manufacturer regarding a refund that they will quote you the PRE Vat refund aka the price before vat is included?

This would be done to purchase something in store of same value without paying the vat you normally would because it would just be a straight swap?

I am waiting for a reply in the cs section because it seems they are trying to refund me the price of the credited cards at pre vat prices...................................................................................................................................................................................................................................................which is less then a 280x per card... and these are 290's.
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No you get a full refund.
 
LtMatt said:
No you get a full refund.
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Im sure its a mistake then?

The price of the 290's not including vat is 266.66 and after vat thats over £300 but in the last message 266.66 was what I would have to spend per card in a straight swap?

Sorry Im just freaking out...because im being told Ive got less to swap per card then I paid :\.
 
Martini1991 said:
They may perhaps quote you the ex VAT price, but you should get Inc VAT price.

However......... After 6 months they're in no obligation to give you a full refund, rather a percentage based refund.
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We have been trying to fix the ****ing cards for 3 months before they finally sent them back to PC.

Who have finally deemed them faulty!!!!!!

After my MANY threads on here...

So maybe we should go outside and have fisticuffs on that opinion!

:eek: :p
 
Allnamestaken said:
lol Bailey said that I am getting refunded the price without vat?

What so the finally deemed faulty cards are not going to be fully refunded to me?!?!??!!!!?!!!?!
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I never once said the refund would be without VAT.

I gave you the ex VAT price of the refund for each of the cards which I stated in the post.

The VAT is added on too.

pastymuncher said:
You need to keep at this in the CS forum. We can't help you on this one.
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Couldn't agree more

Bailey
 
Bailey said:
I never once said the refund would be without VAT.

I gave you the ex VAT price of the refund for each of the cards which I stated in the post.

The VAT is added on too.



Couldn't agree more

Bailey
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Yeah I was completely on my period yesterday guys!

Basically ive had a bit of a nightmare with those 290's and the last words from Bailey confused me slightly and with ocuk being closed all night well...... herp derp + a little drinking = bad thread/over reaction.

He has been nothing but good too me recently so I just want to clear that up!

I Apologize Bailey! I was too quick to jump out with the RPG's!

Forgive me? :(
 
Allnamestaken said:
Yeah I was completely on my period yesterday guys!

Basically ive had a bit of a nightmare with those 290's and the last words from Bailey confused me slightly and with ocuk being closed all night well...... herp derp + a little drinking = bad thread/over reaction.

He has been nothing but good too me recently so I just want to clear that up!

I Apologize Bailey! I was too quick to jump out with the RPG's!

Forgive me? :(
Click to expand...

Forgiven ;)

You know I am always here to help you guys

Bailey
 
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