Oculus Rift S - black screen HELP PLZ

EViLHomer48

EViLHomer48

EViLHomer48

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Joined
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14miles North of OCUK HQ
Hi,
Bought a Rift S for Xmas, played for about a month or so then the it started not tracking the touch controllers properly in 2 handed games (Gorn and Vader Immortal Ep3).

I worked through all the set up again and also updated Windows fully, graphics drivers (via GeForce experience) and Bios on motherboard.

I got it working fine for about 1 week, now I have a black screen again and get different issues as reported by the Oculus software everytime I try and do something
Cant link the left controller
Headset sensors not tracking
DisplayPort connector no green tick

It is now useless I do have a support ticket open with Oculus, but they are asking me to reinstall Oculus software again....and again.

This is either a faulty headset or the graphics card (Asus Dual Evo 2070S bought from here in Oct 19).
Googling there are loads of issues and trying them all (Usb no power down etc).

Anyone with similar experience that can help please?
Currently installing on a different PC to test the headset elsewhere?

Very very frustrating
 
Right so it installed on another machine, with no issues. The only difference is the main Oculus program was installed on the C: drive, whereas on the other machine it is fully on D (using the run command to switch drives as per Oculus advice).
Therefore, it is not the headset.
The DisplayPort on the Asus is running a Dell S2719DGF fine (it was previously connected to the HDMI port).

So now I am interested in the power angle, I have a Seasonic Focus Plus+ 650 Watt Gold Modular PSU/Power Supply as the PSU.
I only have a keyboard and mouse plugged into the USB ports round the back. I have 4 free (2 USB3 and 2 USB3.1) - could it be that simple? Why would it take that much power? I have more devices on the other machine? Although it is a 750W Corsair supply.
Could the motherboard just not be providing enough, but then why did it work for a while?
For the sake of a few quid what USb3 powered add on board should I get?
 
Tried all USB3 ports and also done all the power saving checks
Selective Suspend Setting is set to Disabled,
Under Power Management under USB Properties - options to save power are also unticked.
Am ordering a Superspeed 4 port USB3.0 PCI hub with power direct to PSU as you suggested.
 
So I swapped the graphics cards over and it worked on machine B, with the 2070S from machine A.

it did not work on machine A (the problem one) with the 1060 from machine B. Therefore, it is not the card.

I cannot get the Rift to accept the Inateck USB card in machine A.

next plan is to swap the PSUs over because machine B has a 750w Corsair. Will it make a difference? Answers on a postcard...
 
Gigabyte AB350 Gaming 3 (has a Ryzen 5 1600) with Bios upgraded to f50.
The Inateck is the 4 port KT4001 PCIE (red one) SATA power time motherboard FL1100 EX chip.
 
Manufacturers drivers. Thanks didn’t know will uninstall.

yes the power is plugged into the back of the card using their adaptor and a SATA off the power cable. Have tried in both full length and short (it should be fine in either shouldn’t it).
 
My plans are now to (and if it doesn't work in each step)
1. Uninstall the Inateck drivers and select Windows (that shouldn't be too hard should it?)
2. Swap PSUs over.
3. Start uninstalling programs installed since end Jan one by one.
4. Complete reformat for M.2 for windows
 
Melmac, I so wanted it to work but it hasn't.
So I removed the manufacturer driver, reverted to Windows and then plugged the Rift S in.
It did seem to set up better, in that the USB connected quickly, the DP connection, headset sensor check, then it paired the touch controllers. All quickly when this had previously been an issue.
When it came to follow the instructions on screen with the area set up - nothing on screen.

So I swapped the graphics cards back over.
I got a black screen again but with a quick set up (which hasn't always happened), even though I had a blue light on front and white light inside.
Therefore, with the Inateck card I know it is not power, so I am not going to swap the PSUs over.

The Oculus software does not reset when I go to Settings > Beta > Restart Oculus software.
Therefore, I am thinking some software conflict somewhere. I have uninstalled some software that has been installed mid Feb to mid March but still no joy.
I don't think I have much else to do other than reinstall Windows now.
That is tomorrow's plan.
 
The only annoying thing now is when I bought the m.2 ssd prices were still quite high and I only bought a 120Gb. Am wondering if buy a new 500Gb version because 120Gb can get tight even with a data drive where most stuff goes.

Also within the Oculus software itself, when I go to Settings > Beta > Restart Oculus software = it doesn't restart the button is ineffective?
Anyone else seen this?
This software has been installed multiple times and I think I must have a software issue somewhere - hence he reinstall.

Oculus following support tickets have offered to replace, but I think I may run into the exact same issues....
 
Just to update on my thread, I reinstalled Windows last night on the new WDBlue drive, got that fully updated. Installed GeForce experience and updated the 2070S drivers.
This morning I installed the Oculus software and reconnected the device and...
...
...
IT WORKED!

Therefore, I don't need to send it back to Oculus, kids are conducting further testing as I type.
However, what the hell happened to make it go wonky that was clearly software related so that only the nuclear option of a new drive/Windows reinstall fixed it?

An important difference is now in the Oculus software under Settings>Beta>Restart Oculus software - this option now works.
Will have to slowly install other stuff and see what happens.
Really have appreciated the advice in this thread, thanks :D
 
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