OCZ Failure, Where do I stand

mysticsniper · 12 Mar 2006 at 20:59

I have had my OCZ memory for about 10 months and it has failed on me. I am in the proccess of RMA'ing it back to OCZ, the trouble is the memory I purchased is now EOL (end of Life). This memory cost me about £240 for 1GB of OCZ EL DDR PC-5000 Dual Channel Platinum DFI nF4 Special. Where do I stand now as they will find that the memory is at fault, what are my choices :confused:

mysticsniper · 12 Mar 2006 at 23:53

charltonfan1 said:
Could you not ask them for your money back? Because they won't have RAM as good as that anymore.

I'v had a faulty product in the past (broke after 5 months) and when i sent it back to the retailer i asked for a refund, which they did.

That may just be good Customer service though

Would I be better off sending it back to the retailer, than the manafacturer? I am wondering what will happen as the price I paid for 1GB then, you can get 2GB for the same price :confused:

mysticsniper · 14 Mar 2006 at 02:06

I have had a reply from them. They informed my that my RAM is now EOL and OCZ have offered me some PC4800 Elite Edition Platinum. I just have 14 days to send my RAM over to the States

Linky

mysticsniper · 14 Mar 2006 at 21:08

Big.Wayne said:
well thats good news! I think it cost me about £12.00 to send my set of OCZ over to sunny LA! (International signed for).

Which company did you use for this mate. I contacted Fed-Ex & UPS and they both wanted £54 to deliver to Sunnydale :eek:

mysticsniper · 15 Mar 2006 at 03:02

Big.Wayne said:
Hi,

it's a bog standard service offered by the royal mail, similar to services like recorded delivery and special delivery, available from the post office counter I think?

Cheers, I'll look into it later on today. Still at work at the moment, as I'll need to send it off in the next 48 hours

mysticsniper · 15 Mar 2006 at 16:30

Big.Wayne said:

Sorted, only cost me £9.20 with insurance of £350. Job done cheers