Soldato
- Joined
- 8 Sep 2003
- Posts
- 23,173
- Location
- Was 150 yds from OCUK - now 0.5 mile; they moved
OCZ is aware of firmware issues that have been reported in the field that are potentially causing bluescreens on all SF2000 based drives, this issue affects a very small percentage of Vertex 3 and Agility 3 SSDs, and currently less than 1% of all our customers are affected. This hard to replicate issue is a completely different issue than what some other drive manufacturers are experiencing, which may have similar symptoms but is caused by a hardware issue. Unlike other brands OCZ does not use a reference design, and we design and manufacture our SSDs in-house, and are NOT affected by the hardware problems which are unique to other drive vendors.
OCZ is working diligently with our customers and SandForce to quickly resolve the outstanding firmware issues and we will be releasing a firmware update that addresses the bluescreen issue as soon as it becomes available. In the meantime we encourage any customers that are experiencing any bluescreen issues to contact our customer service team for immediate support.
OCZ is working diligently with our customers and SandForce to quickly resolve the outstanding firmware issues and we will be releasing a firmware update that addresses the bluescreen issue as soon as it becomes available. In the meantime we encourage any customers that are experiencing any bluescreen issues to contact our customer service team for immediate support.