OCZ PSU RMA - How long did it take

UPDATE 14/06/2010
Just had a word with there Tech support, my DUFF PSU arrived, but i wont get a replacement for at least 2 weeks, as they are OUT OF STOCK. I think this is the last OCZ PSU i will be buying...
 
RedGooner said:
UPDATE 14/06/2010
Just had a word with there Tech support, my DUFF PSU arrived, but i wont get a replacement for at least 2 weeks, as they are OUT OF STOCK. I think this is the last OCZ PSU i will be buying...
Click to expand...

such awful service lol
 
Do all OCZ PSU RMAs still have to go direct to Holland? That alone was enough to put me off........
 
Now i am p****d off, just put my replacement PSU in my system, and its got the same problem...Make's HIGH PITCHED noise when graphics are running. I know its not my system, as it ONLY happens with this type of PSU...OCZ you have now lost a customer, will NEVER buy any OCZ product.

Can anyone recommed a good PSU that will run 2 x GFX 480 in SLI maybe a 1000Watt or 1200Watt ???

Thx
 
Posted in the US forums of OCZ, and was told this is a known problem with high end GFX cards and OCZ are not the only ones affected.

Well now OCZ US, are going to send a new PSU (one with the fix), to EUROPE, then send to myself, and collect the faulty one a few days later.

Maybe in the future we should go via the US forums to get better customer service...
Let see what the furture brings...Will keep u updated...
 
I thought they had something called a ocz powerswap? where they sent a new or repaired one on a collection service?

Obviously not a swap service as such by the replies :(
 
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well this has just made me sad, since i got two dead Reaper RAM modules awaiting RMA. only got OCZ because people said their customer service was good, etc. best company i have had to deal with is EVGA, they were helpful and rather speedy with my 8800GTS RMA. not to go off topic but what happens if my 8800GTS dies again? i mean they come with what, ten year warranty so its still under warranty, but they don't make 8800GTS anymore do they? :confused:
 
I was taken aback my this as well, but hoping all works out in the end. But when you pay over 180 UK pounds for a PSU, you expect it to work...And then OCZ admit to a known problem in there forums, you would expect them to go beyound the call of duty.

Red
 
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