Office 2013 - CTR

[satanicguardian]

This is getting bloody ridiculous now - MS need to sort these kind of things out.

I'm trying to install Office 2013 suite from our E3 365 subscription on a PC, initially the software had gone corrupt on this one machine, so I uninstalled then reinstalled, got the usual errors about Click to run already being installed, so I ran the MS Fix it tool that it directed me to, same errors about it already being installed, repeated and then also deleted the registry keys for it.

This time the installation started but crashed almost instantly, giving me the ever helpful error message of "something went wrong".

At this point, I thought sod it and reinstalled windows from scratch, full partition delete, create and format, fresh windows 7 32bit on this machine. Installed necessary drivers and updated, I tried to install Office from the 365 portal again, Boom instantly I get this:



I kept trying to install it, deleting registry keys etc - the hyperlink in the above error takes me to the following page:

http://support.microsoft.com/kb/2827031

It tells me to use online repair via add/remove programs, slight problem..



There is literally nothing installed, there is also no registry keys at all under HKEY_LOCAL_MACHINE



Has anyone else experienced this before? I've had it a few times, but reinstalling windows will normally always fix this error as a last ditch attempt.

I'm getting reallyyyyyy p*ssed off at this error now, can anyone help?

 

[satanicguardian]

I had something similar in the beta days, but blowing away Windows didn't fix it? That's pretty odd. Have you tried getting any support out of Microsoft?

With their SLA for queries at the moment, I thought I'd try on here first, it is so weird a full wipe and reinstall did nothing!

 

[satanicguardian]

What's the state of the machine like? I'd give memtest a quick blast personally just to rule out the obvious. Also, you're not behind any sort of web proxy are you?

AHHHHHHH you may be onto something here, I have recently fitted a watch guard firewall into the server rack because of some nasty hackings recently, I have a feeling that streaming launchers do not like firewalls! :O

 

[satanicguardian]

I shall let it go straight through firewall tomorrow and let you know :3

 

[satanicguardian]

Having a similar problem myself, it should have installed office in "offline" mode but always streams when i start any office application for the first time of the day.

I'm 99% sure it's not the actual system now, but the firewall!

 

[satanicguardian]

Yup it was the fire wall

 

[satanicguardian]

I'm not out of line saying that it needs sorting still I should be able to complain, I've lived and breathed MS for the last 10 years, even my bloody phone is windows

The streaming launcher does have it's fair share of problems in fairness

 

[satanicguardian]

I spend far too much time around 365 migrations, never had a problem with streaming launcher before mind - stupid firewall

 

[satanicguardian]

Microsoft licensing a pig? Never!