office 365 shared mailbox- are we doing it completely wrong?

[233]

now we have multiple devices in the office and remotely accesing 3/4 email accounts for our business so effectively any user can log on check mail and reply to emails as required.

now we just have each device setup with access to the mailboxes required and users just access as they would their own mail dealing with any new messages as they arise.

i keep seeing mention of shared mailboxes and it seems a lot more involved and complex than what we're doing


couple of questions

are we going about this completely the wrong way? it seems to work fine but from what i'm reading it seems we're doing it all wrong,

is there any benefit to setting up a proper shared mailbox ?

 

[233]

err this looks totally different from what we're doing


we have 365 setup on a variet of macs and pcs all logging into various mailboxes,

never even seen a 365 admin panel oops

 

[233]

looks like we're not using the "correct" version of 365 thus dont have the admin panel stuff.


is there any benefits for a small userbase (3/4 staff) to switching out and using proper shared mailboxes with a grown up version of 365?