Office for Mac 2019 License not working - suspicious workaround provided

[MrRockliffe]

Hi all,

I bought an office 2019 for mac license from Fast Software. Their website is pretty clean, and their Trustpilot decent, other than your standard share of bad reviews.

Their license key activated in the Microsoft account fine, and allowed me to download Office 2019 for mac. Upon installing, I was asked to sign in to the same account I activated the key on, so I did. At this point, I was told no valid license for this software could be found on this account.

The next step was to contact Microsoft, who confirmed they (Fast Software) have provided an OEM key (pretty normal when buying cheap licenses). The key, however, only works for Windows, not Mac. They advised to ask for a refund.

I did just that - I contacted FS to ask about the situation, and they sent me a Google Drive link to a .pkg, explaining that if I install it, Office will work.

This sounds incredibly suspicious to me?

 

[MrRockliffe]

You’re surprised a dodgy website selling Office for a quarter of MS’s price and supplied an OEM key is asking you to do something dodgy to get it to work?

Not a dodgy website - it's quite normal to see companies selling OEM keys. Their website and structure was considerably better than most

I think you should be asking for a refund, not installing something to get around Microsoft’s activation.

I have indeed asking a refund, and they were happy to provide one

 

[MrRockliffe]

What's that got to do with anything?

If it's an OEM key purchased on its own by the end-user then there's no way it can be legitimate.

Well Microsoft seem to be happy with them selling it - they're considered a Microsoft partner, and haven't lost that status after telling them over chat that they're selling OEM keys to the public