*** Official Ubiquiti Discussion Thread ***

Had a weird problem this week , possibly following the latest round of updates although my wife now tells me it's always been an issue, just not as bad as since Monday when things got updated.

Running an original UDR along with a U6-in wall.

Wife's work laptop connected to the U6-in wall, trying to use Citrix and it's just a laggy mess, unusable. Loads of errors in the event log of the citrix machine relating to Citrix TDICA transport driver (event IDs 1005, 1006, 1007).

Switch the laptop to tethering from her phone, no problems at all smooth as silk.

Rack my brain to see why this could be happening, short of downgrading everything again.

Not sure why I thought to try it, but locked the laptop to the UDR access point which is a worse signal (-72dBm compared to -53dBm) and everything works fine now, smooth as silk.

And this is when I'm told that even before things went unworkable this week, it's always been a bit laggy, but now it's all fine.

So I'm a little stumped as to why the UDR AP is fine with this but the U6-IW is not!
 
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Is the U6 wall hard wired? Is wireless meshing turned on?

Could be anything really, cabling fault, interference on the run to the U6 wall, channel overlap, wireless meshing etc.
 
ChrisD. said:
Is the U6 wall hard wired? Is wireless meshing turned on?

Could be anything really, cabling fault, interference on the run to the U6 wall, channel overlap, wireless meshing etc.
Click to expand...
Hard wired, has a load of stuff running through it with no problems, at a guess about 14 things going through it.

Some of those are wireless, some connected to the inbuilt switch including a flex mini switch.
 
Ev0 said:
Had a weird problem this week , possibly following the latest round of updates although my wife now tells me it's always been an issue, just not as bad as since Monday when things got updated.

Running an original UDR along with a U6-in wall.

Wife's work laptop connected to the U6-in wall, trying to use Citrix and it's just a laggy mess, unusable. Loads of errors in the event log of the citrix machine relating to Citrix TDICA transport driver (event IDs 1005, 1006, 1007).

Switch the laptop to tethering from her phone, no problems at all smooth as silk.

Rack my brain to see why this could be happening, short of downgrading everything again.

Not sure why I thought to try it, but locked the laptop to the UDR access point which is a worse signal (-72dBm compared to -53dBm) and everything works fine now, smooth as silk.

And this is when I'm told that even before things went unworkable this week, it's always been a bit laggy, but now it's all fine.

So I'm a little stumped as to why the UDR AP is fine with this but the U6-IW is not!
Click to expand...

Have you made any MTU changes on the Inwall?

Is it just Citrix? Have you done some other performance or latency tests from that device?

Any observable packet loss?
 
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Not made any MTU changes.

Not done any other proper testing as only really discovered the issue yesterday, and just needed to get it working.

Switching the AP did it, will see if can revisit and try and work it out sometime when convenient.
 
RSR said:
Good News Everyone!

Click to expand...

As expected, they didn't remain in stock long. I'd subscribed for stock updates, as yet haven't had any emails and it's gone from 'Available June' to 'Sold out' in the last few days.

I'll get one when (if?) they come back into stock. My FTTP has been very reliable (as was my VDSL actually) but for the cost I figured I may as well get one. I know it's Redcap but as a backup it'll be fine.
 
Hi all,

I have currently a USG PRO 4, and a Gen 1 CloudKey.
I have just received a U7 Long Range, which I am now being told that the Gen 1 CloudKey cannot support adoption of.
What would be the recommended upgrade route forward? Should I just get a Gen 2 CloudKey, or go for a cloud gateway instead?

We only run gigabit internet, and no 2.5Gbe either internally
 
Gateway IMO.

I wouldn’t recommend the gen2 cloud key plus as as a ‘potential protect expansion device’ because of its 2.5” form factor for storage.

4K cameras use a lot of storage, even when set to h265. 2.5” hdd’s cap out at 5TB and don’t come in a NAS/CCTV optimised option. SSD’s now cost £trolololol per gb. You also run into capacity constraints.

If you ever went down that route, I’d suggest the NVR instant.

TLDR, get the gateway. It supports more features you will use now and you aren’t really missing out on protect because you’ll end up replacing it anyway.
 
b0rn2sk8 said:
Gateway IMO.

I wouldn’t recommend the gen2 cloud key plus as as a ‘potential protect expansion device’ because of its 2.5” form factor for storage.

4K cameras use a lot of storage, even when set to h265. 2.5” hdd’s cap out at 5TB and don’t come in a NAS/CCTV optimised option. SSD’s now cost £trolololol per gb. You also run into capacity constraints.

If you ever went down that route, I’d suggest the NVR instant.

TLDR, get the gateway. It supports more features you will use now and you aren’t really missing out on protect because you’ll end up replacing it anyway.
Click to expand...
Already got a Hikvision NVR running cameras and although it's old, no need to replace TBH

Thanks both @b0rn2sk8 @ChrisD.
 
The only reason I can see to get the cloud key is because of protect. If you are not using it then just grab the cheapest gateway which has a controller built in which is the £99 ultra IIrC
 
For a while now I'd been getting some random disconnected notifications for my two CCTV cameras, usually overnight. They seem to be fixed now with a recent update but the update made no mention of this issue, presume they don't mention everything in the literature for the updates.
 
robj20 said:
What's good news?
Click to expand...
It's a pretty solid upgrade and a few nice to have PPPoE features i.e MTU


Overview​



Client Observability

Gain complete visibility into client behavior with a 24-hour activity timeline that correlates connectivity, roaming, application usage, and network health into a single troubleshooting experience.

  • Review a 24-hour time machine of client activity and events.
  • Track connection quality with signal strength, TX retries, latency, and packet loss.
  • Analyze roaming history and access-point performance affecting the client experience.
092b2443-8ec7-4e1c-b5bf-c92eab77d3eb



Safe Ops

Safe Ops introduces proactive protection and recovery mechanisms designed to reduce outages, maintain connectivity, and improve operational resilience across UniFi deployments.

  • Added Auto STP Edge that automatically sets ports connected to end devices as Edge.
  • Added Link Debounce controls to reduce link flapping caused by brief interruptions and unstable connections.
  • Requires USW 7.5.4 or newer.
  • Added Test & Confirm safeguards that automatically roll back changes if device connectivity is lost after configuration updates.
  • Available for Internet and Network settings. Wider support coming soon.
  • Requires UniFi OS 5.1.12 or newer
  • Added Data Plane Protection.
  • Enhanced Device Supervisor with global Auto-Recovery controls, including configurable health monitoring and recovery thresholds.
5012aa92-2799-4edb-a41a-c40372ba7a71


Improvements​

  • Added Domain and Description fields to Network Lists.
  • Added Local Subnet configuration for policy-based IPsec Site-to-Site VPNs.
  • Added an “Advertise BGP to SD-WAN” option in BGP settings.
  • Added PPPoE 1500 MTU support.
  • Added a Duplicate action for Firewall Policies in the Policy Table.
  • Added Firewall Hit and Last Hit columns to the Firewall Policy table and predefined policy side panel.
  • Added column customization to the Radios page.
  • Added column sorting to Settings Overview.
  • Added sorting to OSPF and BGP neighbor tables.
  • Added warnings for client devices using private MAC addresses.
  • Added a warning when changing 6 GHz radio settings on an MLO mesh parent.
  • Added a Person filter to the Clients page.
  • Requires One-Click WiFi.
  • Added APs with wired downlinks to Infrastructure Topology.
  • Added uplink change and device update events to Infrastructure Topology.
  • Added third-party device connection events to the Infrastructure Topology timeline.
  • Added Last Seen information to anomaly tooltips in Port Manager.
  • Added customizable Power Cycle on Internet Loss behavior with configurable delay and single-cycle recovery per outage to prevent repeated modem resets during prolonged WAN outages.
  • Added a Hardware Acceleration option for UDM Beast.
  • Added an infrared status indicator for EAV Bridge.
  • Requires firmware version 1.0.9 or newer.
  • Added migration support from Suricata 6 to Suricata 8.
  • Requires UniFi OS 5.1.20 or newer.
  • The upgrade may take up to 1 hour after updating the Network Application.
  • On consoles with high resource usage, the automatic upgrade is skipped, and a manual upgrade option is available in CyberSecure settings.
  • Improved device adoption resiliency.
  • Improved Network Application stability under high load.
  • Improved the VPN settings user experience.
  • Improved VPN client configuration validation.
  • Improved validation when configuring BGP.
  • Improved IPsec policy-based routing configuration by excluding WireGuard and OpenVPN clients from Local Network selection.
  • Improved the offline device experience in Topology.
  • Improved the STP Blocked experience in Infrastructure Topology.
  • Improved Infrastructure Topology timeline events by grouping cascading device offline and online events while clearly identifying the top uplink.
  • Improved the U5G device side panel with more detailed status information.
  • Improved database upgrade resiliency against power loss.
  • Improved Hardware Acceleration validation to check only when Smart Queues or QoS are enabled.
  • Improved the CyberSecure section user experience.
  • Increased the EFG IDS/IPS VLAN limit from 25 to 64.
  • Reduced U5G eSIM data usage from WAN monitoring.

Bugfixes​

  • Fixed an issue where WPA Enterprise SSIDs could fail to broadcast when using a stale RADIUS accounting secret.
  • Fixed an issue where the Virtual Network Override limit was applied to clients that did not have the feature enabled.
  • Fixed an issue where LTE Pro Failover could fail in rare cases.
  • Fixed an issue where sorting by Available IPs in Network settings did not work.
  • Fixed an issue where restoring a backup disabled hardware offloading on supported consoles.
  • Fixed an issue where USW Flex downlink devices could display an incorrect uplink in rare cases.
  • Fixed an issue where Captive Portal and internet access did not work on UX7 guest networks using non-Hotspot WiFi.
  • Fixed an issue where device name changes were not reflected in Update Manager while the device was offline.
  • Fixed an issue where Access Point settings could not be saved in rare cases.
  • Fixed an issue where Hotspot Managers could not access vouchers.
  • Fixed an issue where frequent connected and disconnected logs were shown for MC-LAG target members.
  • Fixed an issue where blocked client devices could remain blocked after removal, causing connectivity issues.
  • Fixed an issue where the Network Application could fail to reinstall on Cloud Key Gen2.
  • Fixed an issue where duplicate WAN settings could be created when adopting multiple U5G devices simultaneously.
  • Fixed an issue where the VLAN ID for inter-VLAN routing networks on third-party gateways could not be edited.
  • Fixed an issue where disabling a LAN port on UX7 could prevent configuration from being provisioned to other meshed access points.
  • Fixed an issue where AV Manager was not displayed when no switches were adopted on the site.
  • Fixed an issue where jumbo frames were not correctly applied to EF-Core LAG ports.
  • Fixed an issue where switches could fail to adopt in rare cases.
 
Oh wow they've finally copied commit confirm. If that's implemented uniformly across the stack it's a great feature.

The PPPoE baby jumbo thing is very funny if you're familiar with the quantity of forum posts with Ubiquiti employees asking "why do you want that" for about 15 years.
 
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