Oh dear...

[Barks]

I keep getting calls from 020 8763 4575 however when I pick up they hang up straight away. This has happened a few times.

I then yesterday got a text saying '[4 names of Uni housemates]. Please call CSL on 02087634536 quoting reference xxxxxxxx' and another this morning saying 'Hi this is Sam from CSL, I need to speak to you. Please call me on....'

Now this is clearly about debt and as far as I know we paid all our bills this year but there's always a chance we didn't or we still owe something and the various utility companies have no record of our home addresses. However, why are these guys pestering me and behaving like unprofessional morons. Why do they have to get me to initiate contact (is this some legal thing) if they need to speak to me why can't they ring me up and not hang up?

Have you lot heard of these guys? I think I'm going to completely ignore any further communication from them. Even if they're legitimate the way they go about their business is unacceptable.

 

[Barks]

How do these rogue morons even get this sort of information?

I know for fact that all ours bills were sorted but the one where we might owe, albeit a tiny sum, is nPower.

 

[Barks]

the company you owe money to will sell off the debt to a collection agency after a while, then they try to recover it - pretty stupid to ignore them if you ask me, your credit rating will be shot completely if you don't do anything, although if it's got as far as a collection agency it probably is already! and if you know you owe someone a "tiny sum" why would you not just get it sorted out!?

My Experian credit rating is 999 which is the highest possible score.

We paid everything and told them the date we were moving out so I assume everything would have been sorted.

I can't believe this practice of selling debt isn't regulated.

 

[Barks]

They will be phoning up to see if you were sold a payment protection plan and offer to get your money back. Ignore 100%

The reason I assumed they were chasing me for money is the message is addressed to myself and my three housemates, in exactly the same order as they appeared on our utility bills.

 

[Barks]

I think some people are missing my point.

If I owe someone some money, which I don't, they should contact me in a professional manner and simply say "you owe money for xxx." What I will not tolerate is cat and mouse games involving ringing and hanging up and requesting me to call a premium rate number. If they hadn't have kept ringing me up and hanging up (happened over 6 times) I would have been happy to speak to them but as far as I'm concerned some complete stranger has claimed they're from 'CSL' which means absolutely nothing, and they have not revealed the nature of why they are trying to contact me in the message. They don't have a leg to stand on.

In the mean time I'll get in touch with our utility providers from last year to make sure all our bills were paid, but I will only deal with the utility providers directly not a bunch of thugs.