Old style g15 problem

Substance · 18 May 2008 at 21:05

I have one of the original g15 keyboards (the nice blue one) and the previous track key has stuck in, i can't run any media player as it just freezes up due to this,

I presume logitech will RMA it for me but will i end up with one of the horrible orange ones?

jak731 · 18 May 2008 at 21:37

i dont think they make blue g15s so all rmas are orange,

is the button physically stuck or is it the electronics that is faulty?

if its physically stuck, have you tried opening it to see if you can do anything about it. if not then i think you have to live with it or RMA it

Strife212 · 18 May 2008 at 21:37

Yep, you will get a rubbish one back, the stocks of the old one have totally gone everywhere.

Substance · 18 May 2008 at 21:52

the button is physically stuck, i didn't want to open it up as wouldn't that void my warranty

jak731 · 18 May 2008 at 21:54

yeah it would, but now you have to weigh up voiding your warranty and getting a Rev2 G15

Goose500 · 18 May 2008 at 21:56

Hey i love my orange one, there is nothing wrong with it

Strife212 · 18 May 2008 at 21:59

It's probably still ok but they've put a worse LCD on it, theres less buttons and orange probably doesn't go with as many peoples setups

Substance · 18 May 2008 at 22:01

Strife212 said:
It's probably still ok but they've put a worse LCD on it, theres less buttons and orange probably doesn't go with as many peoples setups

The volume dial is the thing i would miss the most tbh, plus i like the size of the old style one, also the screen doesnt have a tilt function on the new one and i like to stand it up so i can see it from my bed

lunarwolf · 19 May 2008 at 01:28

ouch how did you manage that? You have two options
1. live with it
2. or fix it yourself, all you need to do is unscrew it (looking at the bottom of mine there are more than a dozen screws)

orange is not a viable option

Substance · 19 May 2008 at 02:03

lol, i was just skipping through tracks as i was bored but i heard one i liked so went to go back but it kept going back right to the start of my playlist,

I can't put up with it as everytime i boot up a media player it jumps around my playlist like crazy and then locks up

jak731 · 19 May 2008 at 12:16

Use winamp?

kylew · 19 May 2008 at 13:40

SuBsTaNcE said:
the button is physically stuck, i didn't want to open it up as wouldn't that void my warranty

You should open it up, there isn't any warranty stickers on any keyboards I've owned, and it's not like you're tampering with it, you're fixing a problem that shouldn't be there. Ethically, in my opinion, if you opened it, fixed the button, and then it broke at a later date due to a hardware fault, it would be ok to RMA as you haven't broken it due to misuse.

Substance · 19 May 2008 at 15:51

Just been on the phone to logitech, they are gonna send me a crappy orange one

but on the plus side they said i only need to send off the usb end bit from my current keyboard, so this means i can have a play with it and see if i can get it working

balls · 19 May 2008 at 21:35

Personally after having both the new and old, I much prefer the newer one. It not like the difference between the MX510 and the MX518.

However as you just need to send the usb end you may aswell take apart and try to fix it