one.com problem

[AHarvey]

Hi,

I received an letter from one.com about a domain & space I have with them. Asking for a renewal fee of £57 and £10 reminder!

What's worse is that I closed my account over a month a go!

Contacted them about it and said that I refuse to pay for something I am not using. Just received an email back stating its the 3rd letter/email and that all I can do is lower it to the smallest package.

I am not happy about it. Any advice for fighting my corner?

 

[AHarvey]

Ok, time for an update.

I emailed their CS a week before my contracted time of payment was due, no response.

Tried again the day before, no response.

Got a response some time later after trying several more times.

Several emails back and forth with them stating that I could pay for the lower package but I would still have to pay.

A week later I contact them and agree to take the lower package only to be told it has been passed on to http://www.intrum.co.uk/ so they can chase it.

Can anyone suggest what the best course of action is here? Should I have to pay it or can I just tell them where to go?

Also, anyone know how I can find out more info on the company itself? things such as how long it has been running and how big it is?