One drive not showing up in locations/files

Brazo · 9 Jan 2020 at 11:06

I have an iPhone 7+ latest iOS and have one drive installed. The app works well and syncs happily between all my devices.

I however can’t get it to show up in the locations of my iOS files app. The files app only shows iCloud Drive and iPhone content. Subsequently I can’t insert a one drive document into an email.

This link explains my problem nicely but at point 5 ‘one drive’ isn’t an option to select nor can I add a new location or toggle one drive on/off.
https://www.google.co.uk/amp/s/m.wikihow.com/Add-OneDrive-to-the-Files-App-on-iPhone-or-iPad?amp=1

please help!

OverDrive · 15 Jan 2020 at 00:38

I have ‘One Drive’ listed as a location in the files app. Are you running the latest version of the app? Maybe try uninstalling and re-installing it?

Brazo · 17 Jan 2020 at 18:53

OverDrive said:
I have ‘One Drive’ listed as a location in the files app. Are you running the latest version of the app? Maybe try uninstalling and re-installing it?

Thankyou.

will it harm my existing file structure if I delete and reinstall?

OverDrive · 21 Jan 2020 at 02:34

Brazo said:
will it harm my existing file structure if I delete and reinstall?

Do you mean your file structure on the OneDrive server? If so, no. Deleting and re-installing the iOS app will have no effect.

Brazo · 25 Jan 2020 at 12:25

OverDrive said:
Do you mean your file structure on the OneDrive server? If so, no. Deleting and re-installing the iOS app will have no effect.

Thank you