Associate
I booked my MOT for today through an online MOT service who come and pick your car up and drop it off afterwards. I had heard they charged silly amounts if any work needed done but having prechecked I was fairly confident nothing major was wrong. So. I got a phone call saying that the car had failed due to the following: (ok, either I cant use image tags or Im not allowed to post images...)
CHECK & ADJUST: HEADLAMP ALIGNMENT (MOT FAIL)
REMOVE & REFIT: DISC - FRONT (PAIR) (INCL. PADS) (MOT FAIL)
REMOVE & REFIT: DISC - REAR (PAIR) (INCL. PADS) (MOT FAIL)
1. It has auto-levelling headlights. Which work, as far as I can tell. That alone might not be suspicious. Things break after all.
2. Front discs were new 2 years ago, and looked great. Pads replaced January this year and little use. Again, maybe. Things do fail over time after all...
3. It has rear drum brakes. Hang on a sec...
"Do you want to go ahead with the repairs? That will be £659.73"
I nearly choked laughing. Except for the part were I still had to pay the MOT fee before they would return my car to me.
How do I proceed from here? I would like to a) get my money back; and b) inconvenience them as far as possible for wasting my time and presumably ripping other people off a lot. They have a decent trust pilot review score (which is one of the reasons I went ahead with them as well as the pick up and drop off service). Just raging really since now I wont be able to drive my car. MOT expires on Friday.
CHECK & ADJUST: HEADLAMP ALIGNMENT (MOT FAIL)
REMOVE & REFIT: DISC - FRONT (PAIR) (INCL. PADS) (MOT FAIL)
REMOVE & REFIT: DISC - REAR (PAIR) (INCL. PADS) (MOT FAIL)
1. It has auto-levelling headlights. Which work, as far as I can tell. That alone might not be suspicious. Things break after all.
2. Front discs were new 2 years ago, and looked great. Pads replaced January this year and little use. Again, maybe. Things do fail over time after all...
3. It has rear drum brakes. Hang on a sec...
"Do you want to go ahead with the repairs? That will be £659.73"
I nearly choked laughing. Except for the part were I still had to pay the MOT fee before they would return my car to me.
How do I proceed from here? I would like to a) get my money back; and b) inconvenience them as far as possible for wasting my time and presumably ripping other people off a lot. They have a decent trust pilot review score (which is one of the reasons I went ahead with them as well as the pick up and drop off service). Just raging really since now I wont be able to drive my car. MOT expires on Friday.
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