Online store exit surveys

Don
Joined
18 Oct 2002
Posts
23,561
Location
Wargrave, UK
Who writes the questions for these? They must be some kind of morons.
Take this one for example that I just filled in for the hell of it:

Which of the following websites have you visited in the last 6 months?
There was then a list of sites with one option being "other".

Next question was; which of those websites have you visited the most in the last 6 months?
I selected "Other" from the list.

Next question; Please describe why you visit Other the most.
Erm, OK. Because they have a forum and I like to chat with people.

Next; Please describe why you visit Other more than you visit Store that's performing the survey.
Because you are a shop and I don't need to visit a shop website very often.

And we go on; Is there anything that Store that's performing the survey could do better in order for you to stop using Other?

I mean, what the hell? Whoever wrote the survey must have been a prize tool. Do they really think that people only visit 3 or 4 websites, that all happen to be competitors to eachother?
 
my guess is the sites were shopping sites and they were trying to find out why you would go to another shopping site than theirs..
 
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