Out of ideas, XFX 4870 1gb

[Hurri]

Hi all,
I recently ordered a new card (XFX 4870 1gb) for my system, to replace my x1950 pro 512mb:
Phenom II 940
4gb HyperX Kingston Ram (800@5-5-5-15)
Gigabyte GA-MA780G-UD3H

I received the card and installed it, (using my PSU's 6-pin PCI-e connector, and a 2-molex adaptor).

When I booted up the computer, the fan spun, and stopped, and spun, and stopped, eventually overheating (after about 2 mins), and shutting down. I tried checking the seating, all power connectors, to no avail.

I requested an RMA with overclockers, and around 8 days later the card was returned to me, with "no faults found".

Frustrated, I tried the card in a friends PC (Q6600, XFX LT 680i, 4gb OCZ 800mhz, originally an ATI 4850 in his machine). The EXACT same problem occurred. He had a 500w OCZ power supply, I had a 550w HEC power supply, but they both had similar specs. Given I'd checked every other piece of hardware by trying it in a different machine, I figured perhaps a lack of power was the problem, so frustratingly yesterday ordered a Corsair HX620w Modular PSU, figuring that would be easily ample! Arrived this morning, installed it, and... exact same problem still.

I've even tried setting fan speed manually in the drivers. The driver "REPORTS" 100% fan speed, but in reality, it spins, and stops, and spins, and stops. I can record a video with my digicam if it would be any use.

I'm out of ideas. Am I missing something obvious? Given OCuK reported there were no problems found, I'm really worrying that I've got a very expensive paperweight here.

Any ideas really really appreciated, no matter how obvious. I'm desperate.
Thanks

 

[eyetrip]

Were you actually getting a display? Was the computer actually booting or were you just getting a black screen while the fan was spinning up/down?

Personally think it sounds like the card is borked - perhaps their testing was not what it should be?

 

[Hurri]

I got the display just fine (until it eventually overheated and card shut down with the overheat LED on the card, after approx 2 mins in Vista).

 

[icey_haj]

Sounds like the card is messed.

What's your case cooling like?

 

[Hurri]

I'd say fairly decent, never had any issues with the 7600GT or the x1950 that I've had in there. 2x case fans, no stray cables, my cpu idles at 40ish in it (reference cooler), hard drive reports around 30C.

Surely the graphics card should at least spin up though, irrespectively?

 

[Hurri]

Just to add, the RMA Graphics card test report claims the following tests have been carried out;

Crysis Benchmark (150 loops) - pass
World in Conflict - pass
FurMark 1.65 (1hr) - pass
3dMark06 - 9908 marks @ 1920x1200 in their test rig - pass

 

[lazyben]

Hi,

I got the exact same problems with my xfx hd4870 xxx edition to replace my x1950 pro. Did you find a solution?

 

[Hurri]

Hiya,
I purchased another XFX 4870 from another supplier, because I needed to determine where the problem lies, and that card proved to be fine in my machine. Could perhaps be a faulty batch?

 

[woolerland]

Overclockers technical support = 0

send it back and show evidense of it not working e.g. video

probabley just faulty batches, they happen time to time with everything.

 

[AMG]

so what powersupply units are you guys runining? as my old sapphire HD4870 did that with molex converters did on a tough power 700watt

*edit* never mind I should learn to sleep more

might be a faulty card as your corsiar should be more than ample to run it

 

[Drizmod]

Ok I have the same issue with XFX 4870 XXX card. fan starts up when booting machine but thwn just goes silent once logged in to windows. Have to unlock CCC overdrive to check temperature and its 80 degrees. Fan is on auto so I set it manually to 40% and then its fine and I can hear the fan. Temps go to 48 idle nad 60-65 on load.

Anyone knows if this is just a fault in the card? whenever i set fan to be controlled automatically it practically switches off although i can see the fan blades still spinning when i open my case.

Oh, My power supply is fine. Its this one :

http://www.overclockers.co.uk/showproduct.php?prodid=CA-021-HP&groupid=701&catid=123&subcat=1097

 

[Mr Paul]

Seems like a card BIOS issue to me.