aye thats it iwe need copies of whats being sent out, as we have a few hotdesk type staff ie 5 people who may answer a job and we need to see what was said,, they all know what we want it just the possibility of it going adrift being deleted etc etc as we quote for jobs its important to see it thru for ourselves.
thanx all the journal way seems to be whats needed.. as now the next part is it easy to set up as there using pop3 at mo ?