Outlook 2010 Issue when emailing

knowlesy · 19 May 2011 at 16:25

I get an error message returned every time I send an email to someone in my GAL/OAB in which (error below), it appears for some reason that my outlook or something with my account is adding an extra ")" to the end of the email address but everything looks "OK" when i type their names in... its only affecting me any ideas ?

thanks

Code:

Your message did not reach some or all of the intended recipients.

      Subject:	tekjoj
      Sent:	19/05/2011 16:13

The following recipient(s) cannot be reached:

     John doe (Jason Jones ([email protected])) on 19/05/2011 16:13
            None of your e-mail accounts could send to this recipient.

HungryHippos · 19 May 2011 at 16:57

Doesn't look like a bracket issue to me, it's just brackets within a bracket. I.e. (first bracket (second bracket)) - there are two open and two close brackets which is right.

Have you tried deleting the entry from your nk2 cache and entering it again?

If you go into a new message, start typing it, the address should come up in the autocomplete list, select the entry with the arrow keys then hit the delete key. Now it's deleted from the cache you can enter the email address again and see if it goes.

knowlesy · 20 May 2011 at 14:55

you have appeared to of sorted the issue

thanks

HungryHippos · 20 May 2011 at 15:58

Thanks *waits for cookie*