Outlook Express not sending email

Vanilla · 29 Dec 2008 at 18:12

Hi,

The old girl is having an issue with outlook expres. It, all of a sudden, refuses to send emails out.

* Edit: This is Vista Windows Mail, not OE
* No error is given, they just sit in the outbox
* Clicking send / receive brings up the box for a second but then it disappears quickly - without attempting to send the items in theoutbox.
* SMTP info has not changed (ISP, was blueyonder SMTP) but I have tried using a different SMTP address I know is valid (tried the virgin one and a personal one).

Any ideas about how to resolve this?

Thanks

Vanilla · 29 Dec 2008 at 19:37

The ISP is Virgin Media (who bought Blueyonder).

The SMTP is smtp.blueyonder.co.uk. I have tried switching this to the virgin one and a personal SMTP with no joy.

Confusing thing is that it doesn't give an error about not being able to connect to SMTP.....it just doesn't send.

Vanilla · 29 Dec 2008 at 21:24

Nanobot said:
Have you followed the Virgin guide to setting up Windows Mail?

No, but everything on that guide is fine for me. I'm doing nothing outside of that

Vanilla · 29 Dec 2008 at 21:25

Swordfish said:
I take it that you are using the correct ports? Have they perhaps been blocked by routers/firewall ?

I can check, but the modem hasn't been touched in since it was set up a year ago.

That gives me an idea though, best to check windows firewall but that should be clued up anyway!

Vanilla · 30 Dec 2008 at 08:27

Oh you rock yashiro