Outlook not finding new Exchange users... Just my computer.

JoeF1 · 31 Jan 2013 at 13:28

Hey guys,

Quick question. When i add a new AD account and Mailbox when i try to search their name on the global address book it cannot find it.

Although if i try anyone elses Address book, its found straight away. Only started doing this for a week or so?

Ta.

JoeF1 · 31 Jan 2013 at 14:04

iaind said:
Is it in cached mode?

Just checked my settings and it is.

JoeF1 · 31 Jan 2013 at 15:24

iaind said:
Send/Receive - Sent/Receive Groups - Download Address Book

Yep, got this on.

Its on download full - \globaladdress book.

Will take it from cached then see if this helps?

JoeF1 · 31 Jan 2013 at 15:56

mrbell1984 said:
If it's in exchange mode I wouldn't use cached mode. Can cause problems like what you are facing.

This sorted it thanks!