Outlook not showing all emails

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Joined
25 Feb 2016
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219
I noticed some discrepancies between desktop outlook 365 and web/phone email clients. In one case an incoming email shows up on my phone/browser, but is not visible in outlook 365 (sky yahoo account), and in another account (Gmail) some emails I sent (not from outlook) don't show in outlook 365 but are visible on my phone/browser. Accounts are set as IMAP/SMTP. No apparent issues with syncing. The emails are not in a any other folder, they are just not there.

Before I nuke outlook can anyone help with why this is happening and if there is a fix?

Extra info: On some occasions outlook will not open and I have to go into task manger, where it is greyed out with a red x on it, and close it to get it working again. This has been going on for a long time.

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