Outlook Repair

Admiral Huddy

Admiral Huddy

Admiral Huddy

Man of Honour
Joined
17 Feb 2003
Posts
29,640
Location
Chelmsford
I have a laptop that can't get into Outlook.

Cannot start Office Outlook. Cannot open the Outlook window. The set of folders cannot be opened. Errors have been found.
Click to expand...

I've tried running the SCANPST.exe over the .pst file. Although after an hour it comes back with 46 errors, the repair just fails.

The .pst file is a massive 10GB sop it seems the user has been sending/receiving images without archiving/deleting.

Any suggestions?

Thanks
 
Not good if ScanPST fails, that's always the first port of call. I don't suppose you could copy it to another PC and try running it again? Does it have enough HDD space etc left over at the moment for temp files etc?

I use to run scanpst then recover and split the PST into 2Gb chunks, then re-add each one as a separate PST and inform the user that they need to learn to manage their mail as it may not work next time around. Never actually had ScanPST fail though :(
 
The last time I had this problem was with a large PST also (not as big as your PST file though :eek:). I ended up losing patience, moving the PST file to it's own folder, imported the PST file, then compact it.
 
I'll try moving the file to another PC and retry the scan.. thanks

Failing that, I'll try moving to another folder.

How do i recreate and empty .pst file?
 
I think I just moved the files elsewhere and let Outlook recreate the Inbox, Outbox, etc folders. Then imported from the PST I moved, compacted and gave the user some friendly advice to try and keep the sizes down.
 
Cool, loving the affiliated users who have somehow slipped through the Dons registration checks and are now advertising their own software :)
 
If you move the PST file, Outlook normally asks you to re-find it when you open Outlook. You can create a new one using the Mail icon in Control Panel and then attach the account to it. Then, just import the other PST contents and compact as stated :)

-Edit- Damn bots reviving thread, didnt see the date on OP :(
 
I would also advise maybe splitting the PST file up into multiple PST files. I've had to do this recently for colleagues as they have 20Gb of mail in a pst file. I split it up into Yearly PST files, around 3-4 GB each and then backed them up on to DVD as hard copies. This way only the present years PST is updated.
 
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