Overclockers help.

[Gamer_T]

Hi guys,

I was just buying an item through Overclockers, the first time I went to make payment it said my payment had failed and I could either try again or call them up to make payment over the phone.

I tried again and the purchase went through this time, however I've just checked my bank and payment has been taken twice.

This has put me in a really bad position and I'm starting to panic! How can I go about solving this?

Thanks

 

[Gamer_T]

Thanks I've just sent a webnote as they are closed today.

EDIT - NVM, I thought it was Sunday lol. I'll call them now.

 

[Gamer_T]

Now I've been told that the 2 payments aren't showing up on there system and I need to call my bank or either send them a screenshot of my bank account which shows 2 payments have gone to OcUK. However, POS don't show up until 4 working days.

I can't believe this...

EDIT - Called my bank and they said it was right for it not to show up on there system. It's automated and just how my bank works, but I'll get a refund on Tuesday.

Phew.