OVERCLOCKERS UK BUSINESS TO BUSINESS TEAM

Enjoi

Enjoi

Enjoi

Associate
Joined
4 Aug 2010
Posts
1,381
Location
OcUK HQ
Hey guys,

My name is Phil and I am part of the B2b Team for OCUK!

I am not as active on the forums as the normal faces you see like Gibbo, Ace modder, NathWraith and so on which means B2B doesn't get talked about much :( and I would like to change this!!

What we can offer!
• No waiting in phone queues
• Multiple ways of contact via MSN, Email, Skype etc
• Personal customer accounts being dealt with on a personal basis
• Fast turn around on new/Outstanding Quotes
• Very competitive Volume + Trade prices on bulk orders
• Easy RMA's
• Support over the phone
• Custom systems tailored around any specific needs (Cad - Office PC's - till computers etc etc)
• Networking solutions
• 30 Day credit accounts for public sector


Contact Details
MSN - [email protected]
Skype - PmjFraser
Email - [email protected]
Phone - 0871 200 5058

MSN - [email protected]
Skype - Adrian_austin1
Email - [email protected]
Phone - 0871 200 5058

Someone will always be available so don't hesitate to contact us :)

Please though only B2B customers.

Use the customer services section of the forum for any normal retail enquiries, call sales on 0871 200 5052 or leave a webnote here -
www.overclockers.co.uk

Overclockers UK Product Search

Leading the way in bespoke PC systems and PC gaming, any and all of your components & peripherals needs are met with our vast range of products and services.
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Thats something that we cannot really estimate. we have various orders from various schools, uni's and colleges that are buying a wide range components and full systems.

Because of the competitive price and the services we can offer we are bringing more and more on board everyday and our customer base is growing rapidly and we are looking to keep improving on this growth as best we can :)
 
The Phone line is something that we are aware of and the point has been raised with our new owners that our customers are not happy about it. This thread is here to let you know of the other points of contact we have and what B2B can offer. I dont want this to turn into a thread about our phone number.

-Mike- Now that we have a dedicated b2b section you will no longer have to wait in the queue, all business calls will be answered within 30 sec and you will be direct with myself or my colleague Adrian
also you could just drop me an email with what ever you are after even if its just for me to call you, you will have a response back within 30 minutes
 
Enjoi said:
The Phone line is something that we are aware of and the point has been raised with our new owners that our customers are not happy about it. This thread is here to let you know of the other points of contact we have and what B2B can offer. I dont want this to turn into a thread about our phone number.
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We are 100% aware of this feedback and we aim to get this changed but you seem to be completely overlooking the other ways of contact that are available.
 
You could drop me an email requesting a call and receive one within 30 minutes. Or an msn and receive one instantly if me or Ade are not already on the phone, if we are then we will call you asap :)
 
-Mike- said:
It isn't a problem, we shall just continue to spend elsewhere, but I would have liked to have given you a go.
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If you would like to add me on Skype i would be more than happy to deal with anything you need and give you a call if needed :)
 
koolpc said:
I never ring any company with those terribly expensive phone numbers!
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internet trading is becoming more and more popular, i can give group quotes and deal with more customers over msn and skype than i can over the phone. if you would like to add me feel free :)
 
-Mike- said:
Theres a slight problem there mate, if I am out on an external site I don't take a phone thats capable of skype. Infact I'm lucky it makes calls to be honest.

The only time I have a skype or internet capable phone is on a late night migration or systems change. By this time I'd imagine you're tucked up in beddy byes ;)

I need to be able to make a call and order parts or a system on the spot and sadly since the widespread abuse of the company phones a few years ago they have now rectified this by using sims that can only use the available minutes on them - tesco power ;) This however, means no 0870 0871 calls and as such I can only ring the 01204 number I use!
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what about sending me an email through your phone while on site requesting a call? you would receive one back instantly if we are not already on a call.
 
FabienO said:
I just used the Skype contact method with these guys, was excellent. Had a response to my Skype add in 30 seconds. Very clear and concise, got a few quotes which I can pass on to my CTO. Allowed me to continue working while I was getting the information I needed. He even ran down to the stock room to ensure the stuff was in stock.

Give it a go guys.
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Thanks for the feedback :D
 
janp said:
I would be prepared to give you guys ago at my workplace as well. Unfortunately, like many others, my business phones don't allow us to dial these numbers either. Skype/MSN isn't a viable option; our purchasing team wouldn't know how to use them, plus they're both blocked. Waiting 30mins on a callback is also un-acceptable; if my £2k server hasn't turned up, I want to know there and then.
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That is understandable and i apologize that we do not have a free phone number in place for you to call us. That aside we still have a big client base that is rapidly growing and our customers are more than happy to order from us with the facility's available.
 
We are indeed online :) i have accepted your request, You sent the request just after i went on my lunch break :P

this morning has been a tad busy!
 
As from today i will be dealing with all Private Sector inquiries and Ade will be dealing with the Public side of things (schools, uni's and colleges etc) :)
 
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