Associate
- Joined
- 30 Dec 2012
- Posts
- 148
- Location
- Derby, UK
Hi,
I have a friend with an acer laptop who has recently been getting bsod locale id 2057. I was asked to have a look and after doing some diagnostics I found out that the cause was ntoskrnl.exe according to a bsod diagnoser. They then told me that it randomly shut down with no BSOD and it was getting quite hot. I installed hwmonitor and the cpu was maxing out at around 95oC. I thought this might be the cause of the problem (the bsod and overheating being related) but I thought I would ask for someone else's opinion and what they thought. Any advice on what to do is greatly appreciated!
I have a friend with an acer laptop who has recently been getting bsod locale id 2057. I was asked to have a look and after doing some diagnostics I found out that the cause was ntoskrnl.exe according to a bsod diagnoser. They then told me that it randomly shut down with no BSOD and it was getting quite hot. I installed hwmonitor and the cpu was maxing out at around 95oC. I thought this might be the cause of the problem (the bsod and overheating being related) but I thought I would ask for someone else's opinion and what they thought. Any advice on what to do is greatly appreciated!