Overpaid for a unsuitable function room, what can we do?

[terley]

So we have been looking for a function room for the past week or so to hold a wake..

My step-mother found a place that could accommodate the number of guests we would need, and paid up front for the area..

Since then she has had second thoughts (1 day since payment) and isn't happy with the location or the condition of the area..

Legally where do we stand in terms of asking for a refund?

 

[terley]

A catered area that can fit up to 300 people with a bar and a receipt for the booking.. Thats it, unfortunately.. i wasn't involved with it, and in my opinion we have paid far too much for somewhere that looks very chavy and tacky.

I'm thinking we may be locked in to it right now, the wake is on the 18th.

 

[terley]

Depends, you don't know if they haven't already started spending the money. The OP mentioned that it's catered, so food will have to be ordered in (for the 18th, so will ideally be placed before the weekend). Caterers and staff might have had to be called in specifically for this...

Even the bar might have needed to be restocked, you never know how busy they normally are..

If the event was months down the line, I'd say you'd be likely to get off with just a 10% deposit fee taken off, or something like that. Less than a week before, I'm not too sure..

Still worth giving them a call, the worst they can say is no.

Because she raised the concern with me at 1am..

 

[terley]

Its sorted now btw, thanks for all the advice.

 

[terley]

Apologies for not detailing the outcome.

We got a discount an assurance that the area will be made more presentable.